IT Infrastructure & Support Specialist I

Bbva Sa; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

BBVA Singapore is seeking a dedicated IT Infrastructure & Support professional to join our Singapore branch. The successful candidate will provide essential IT support and help manage our IT infrastructure in a fast-paced financial services environment.

You will work with Asia Hub and global IT teams to ensure high availability, implement system upgrades, maintain security and compliance, and train end-users as needed.

Qualifications

• 3-5 years of IT support experience, preferably in financial services.
• Proficient in networking, servers, storage, databases and cybersecurity.
• Strong problem-solving and communication skills in English; Mandarin a plus.

Responsibilities

• Provide 1st line IT support for CIB applications, systems and infrastructure.
• Respond to and resolve IT tickets and incidents promptly.
• Assist in management and maintenance of IT infrastructure (servers, networks, storage).
• Maintain accurate hardware inventory and asset tracking.
• Collaborate with Asia Hub IT and global IT teams to align with business goals.
• Participate in system upgrades and migrations.
• Ensure security and compliance with policies.
• Maintain documentation of systems and processes.

Skills

Networking

Servers

Storage

Databases

Cybersecurity

Problem-solving

Communication in English

Mandarin (plus)

Education

Background in Computer Science / Information Technology

Certifications (e.g., CompTIA A+, MC Modern Desktop Administrator, ITIL, CCNA)

Job description

BBVA Singapore is seeking a dedicated IT Infrastructure & Support professional to join our Singapore branch. The successful candidate will provide essential IT support and help manage our IT infrastructure in a fast-paced financial services environment.

You will work with Asia Hub and global IT teams to ensure high availability, implement system upgrades, maintain security and compliance, and train end-users as needed.