IT Infrastructure & EUC Lead

CREDIT COUNSELLING SINGAPORE; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

CREDIT COUNSELLING SINGAPORE is seeking an IT Executive (EUC and Infrastructure) to deliver a secure and reliable technology environment for the organisation. This hands-on role covers end-user computing, cloud, servers, networks and business-critical systems, with opportunities to improve services and grow technical capabilities.

You will be the first point of contact for users, manage Windows Server environments, Hyper-V, Azure, Active Directory and network devices, and coordinate with vendors

Qualifications

• Experience delivering IT support across Windows and cloud environments.
• Familiarity with virtualization and Azure cloud.
• Experience with network infrastructure and security.

Responsibilities

• Serve as first point of contact for end users via phone, email, Teams and ticketing system.
• Configure, deploy, support and maintain end-user devices and software.
• Plan and deliver software upgrades and OS deployments.
• Monitor infrastructure health and ensure reliable operations.
• Maintain IT asset records and lifecycle management.
• Review and implement IT policies for infrastructure and end user related areas.
• Design and optimise Windows Server environments to support operations.
• Administer Hyper-V and Azure environments.
• Oversee CCTV and NAS operations, backups and recovery readiness.
• Manage network devices (Cisco, Fortinet) and Active Directory.
• Administer IP telephony solutions and upgrades.
• Implement system monitoring for performance and security.
• Resolve Windows Server issues and coordinate with vendors.

Skills

End-user computing

Cloud infrastructure

Server administration

Network administration

IT service management

Troubleshooting

Security

Policy enforcement

Education

Bachelor's degree in IT/Computer Science

Tools

Windows Server 2016-2022

Hyper-V

Microsoft Azure

Active Directory

Group Policy

Intune

CCTV systems

NAS

Druva

Microsoft 365

Azure Backup

Cisco switches

Fortinet firewall

IP telephony

Job description

CREDIT COUNSELLING SINGAPORE is seeking an IT Executive (EUC and Infrastructure) to deliver a secure and reliable technology environment for the organisation. This hands-on role covers end-user computing, cloud, servers, networks and business-critical systems, with opportunities to improve services and grow technical capabilities.

You will be the first point of contact for users, manage Windows Server environments, Hyper-V, Azure, Active Directory and network devices, and coordinate with vendors