EUC Engineer - End-User Computing & Support Leader

Synapxe; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Synapxe in Singapore seeks an experienced Advanced Technical Support engineer to provide expert-level help for hardware, software, and network issues across EUC environments. You will respond to complex service tickets and assist with advanced installations and configurations.

You will lead deployment and integration of new systems, maintain regular maintenance and backups, monitor performance, enforce security, and mentor junior engineers while collaborating with cross-functional teams to

Responsibilities

• Provide expert-level support for hardware, software, and network issues.
• Respond to and resolve complex service tickets promptly.
• Assist users with advanced installations and configurations.
• Lead deployment and integration of new systems.
• Perform regular system maintenance, updates, and backups.
• Monitor performance and enforce security measures.
• Develop disaster recovery plans and conduct audits.
• Mentor junior EUC engineers and share knowledge.
• Document configurations and support activities; report on performance.

Skills

Technical support

Hardware

Software

Networking

Job description

Synapxe in Singapore seeks an experienced Advanced Technical Support engineer to provide expert-level help for hardware, software, and network issues across EUC environments. You will respond to complex service tickets and assist with advanced installations and configurations.

You will lead deployment and integration of new systems, maintain regular maintenance and backups, monitor performance, enforce security, and mentor junior engineers while collaborating with cross-functional teams to