IT Helpdesk & Asset Admin Specialist

LBD Engineering Pte Ltd; Singapore; On-site; SGD 32,000 - 46,000; Full time

Job summary

LBD Engineering Pte Ltd is seeking a systematic IT Support Executive to be the first point of contact for day-to-day IT support across the company. This hands-on role combines IT support with administrative coordination in a fast-paced environment.

You will set up and maintain IT equipment, manage user accounts, and assist with onboarding/offboarding while maintaining accurate asset and access records. A diploma or related certification plus about 1 year of experience are preferred.

Qualifications

• Diploma/NITEC/Higher NITEC in IT or related field.
• Around 1 year of relevant IT support or admin experience; entry level candidates welcome.
• Basic knowledge of Windows OS, Microsoft 365, networking fundamentals, and desktop/printer hardware.

Responsibilities

• Provide day-to-day IT helpdesk support and troubleshooting for users (hardware, software, connectivity, peripherals).
• Set up, configure, deploy and maintain laptops, desktops, printers, mobile devices, software and IT equipment.
• Manage user accounts, email, and system access (create, modify, disable).
• Support onboarding/offboarding for employees, including equipment issuance and account provisioning/deactivation.
• Maintain accurate IT asset, software license and user access records, assist with audits.
• Provide basic support for network, backup and IT infrastructure (Wi‑Fi, switches, servers) and escalate as needed.
• Liaise with IT vendors and service providers for repairs, procurement, warranty and support cases.
• Assist with IT-related administrative tasks (quotations, purchase requests, delivery coordination).
• Maintain IT documentation, procedures and records (SOPs, knowledge base, ticket logs).
• Assist with IT patching, security and endpoint management tasks under supervision.
• Support other IT-related tasks and projects as assigned by the IT Manager.

Skills

IT helpdesk

Windows OS

Microsoft 365

Networking basics

Documentation

Education

Diploma / NITEC in IT / CS

Job description

LBD Engineering Pte Ltd is seeking a systematic IT Support Executive to be the first point of contact for day-to-day IT support across the company. This hands-on role combines IT support with administrative coordination in a fast-paced environment.

You will set up and maintain IT equipment, manage user accounts, and assist with onboarding/offboarding while maintaining accurate asset and access records. A diploma or related certification plus about 1 year of experience are preferred.