IT Helpdesk (Ang Mo Kio / 5 Days)

ALPSOFT TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

ALPSOFT TECHNOLOGIES PTE. LTD. is seeking an IT Administrative role based in Singapore. You will support IT purchases, handle first-level IT requests, and manage device lifecycles including telecom and mobile devices.

The ideal candidate has 1–2 years in IT admin/helpdesk, basic SAP experience, and proficiency with Excel, PowerPoint, and Word. A proactive service mindset and strong communication are essential.

Qualifications

• At least ITE or Diploma equivalent and above certificate.

Responsibilities

• Support and execute IT related purchases (PR/PO/GR) and payments.
• Handle 1st level IT office and production requests.
• Manage IT device lifecycle: refresh, replacement, maintenance of telecom and mobile devices.
• Manage departmental IT accounting in SAP; assist with budget and spending tracking.
• Support VIP IT tasks; update IT mobile and telecom administration and SOP.
• Vendor management: negotiate with vendors and follow up on deliveries.
• Coordinate IT new hire orientation.
• Support IT team building/offsite meetings.
• Responsible for IT stationery procurement and allocation.
• Any other IT related duties assigned by Supervisor.

Skills

User service mindset

Communication skills

Prioritization

Proactive learner

Education

ITE or Diploma equivalent

Tools

SAP

Microsoft Excel

PowerPoint

Word

Job description

Key Responsibilities

• Supportand execute IT related Purchase, raise PR, PO, GR and follow up the paymentrelated matters.
• Support1st level office and production IT related request or issue.
• Manageoffice IT device lifecycle activities such as refresh, replacement, andmaintenance of telecommunication and mobile related devices.
• Managedepartmental IT‑related accounting in SAP and assist with budget and spendingtracking.
• SupportAMK internal and external VIP of any IT related tasks. Create and update IT mobile and telecommunication administration and managingrelated SOP.
• VendorManagement - Negotiation with vendor and follow up on delivery status.
• CoordinateIT new hire orientation.
• SupportIT team building/Offsite meeting.
• Responsiblefor IT stationery procurement and allocation.
• Anyother IT related duties assigned by Supervisor.

Qualifications

• At least ITE or Diploma equivalent and above certificate.

Experience/ Any Other Special Skills/Attributes

• 1-2 years of experience in IT admin especiallyraise PR using SAP system.
• 1-2 years IT helpdesk basic support experience.
• Basic knowledge of IT office concepts
• Proficient in Microsoft Excel, power point andWords
• Proactive learner with good communication skillsand a strong user‑service mindset.
• Able to manage priorities, and support ITcolleague in IT office related activities and events.