IT Helpdesk Admin (Kaki Bukit)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 27,000 - 31,000; Full time

Job summary

EA RECRUITMENT PTE. LTD. in Singapore is seeking an IT Project Coordinator to manage scheduling for IT engineers on on-site, outsource, and in-house projects, and to backfill as needed.

The role requires coordinating with the Sales and IT departments and ensuring timely updates. Candidates should have at least 1 year of IT project coordination experience and a diploma in Business Administration or related studies.

Qualifications

• Minimum 1 year of experience as an IT Project Coordinator or similar role.
• Diploma in Business Administration or related field.
• Ability to liaise with Sales and IT teams and handle inquiries.

Responsibilities

• Prepare and coordinate IT engineers schedules for on-site/outsource/in-house projects and backfills.
• Manage intern schedules for deployment.
• Liaise with Sales and IT departments on after-sales matters.
• Maintain service forms inputs and records for billing.
• Handle inquiries from corporate customers and answer emails promptly.
• Maintain inventory control of service items.
• Ensure neat, timely updates to our system.

Skills

IT Knowledge

Scheduling

Communication

Education

Diploma in Business Administration

Job description

Working Location: Kaki Bukit

Salary: $2400 - $2800 (Based on Experience)

Working Hours: Mon-Fri, 9am-6.30pm

Company Status: Well Established Company

Industry: IT Industry

Job Responsibilities

• Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Manage interns schedules for deployment
• Liaising with Sales Department & IT Department closely on after sales matters
• Good communication skills with customer service attitude
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain service items inventory control
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Requirements

• Minimum 1 year experience as an IT Project Coordinator or similar role
• Minimum Diploma in Business Administration or related studies

We regret that only shortlisted candidates will be contacted.