IT Field / Onsite Engineer

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client sites. You will diagnose, install, configure, and maintain hardware and software, while providing user training and clear guidance to customers in a dynamic environment.

The role emphasizes strong troubleshooting across platforms, excellent communication, and the ability to work independently while managing multiple tasks and escalations in Singapore’s fast-paced tech

Qualifications

• Hands-on IT troubleshooting across hardware and software.
• Strong interpersonal and communication abilities.
• Experience in customer-facing roles.
• Ability to work independently and manage multiple tasks.
• Minimum 2 years IT field experience.

Responsibilities

• Diagnose and resolve onsite client issues.
• Install, configure, and maintain hardware and software.
• Provide user training and guidance.
• Respond promptly to service requests and incidents.
• Document service activities accurately.
• Collaborate with internal teams for escalations.

Skills

Tech troubleshooting

Interpersonal skills

Customer-facing

Job description

We are looking for a skilled IT Field / Onsite Engineer to deliver exceptional technical support and solutions at client locations. If you have hands‑on experience troubleshooting hardware and software issues, and enjoy working directly with customers in a dynamic environment, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Field / Onsite Engineer

What You'll Do

• Diagnose and resolve technical issues onsite for clients
• Install, configure, and maintain hardware and software systems
• Provide user training and technical guidance as needed
• Ensure timely response to service requests and incidents
• Document service activities accurately
• Collaborate with internal teams for escalated support

What We're Looking For

• Minimum 2 years of relevant IT field experience
• Strong troubleshooting skills across hardware & software platforms
• Excellent interpersonal and communication abilities
• Ability to work independently and manage multiple tasks efficiently
• Proven track record in customer-facing roles

If you're ready for an exciting challenge in Singapore's fast-paced tech landscape,