Onsite IT Field Engineer: Hands-On Tech & Client Support

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client sites. You will diagnose, install, configure, and maintain hardware and software, while providing user training and clear guidance to customers in a dynamic environment.

The role emphasizes strong troubleshooting across platforms, excellent communication, and the ability to work independently while managing multiple tasks and escalations in Singapore’s fast-paced tech

Qualifications

• Hands-on IT troubleshooting across hardware and software.
• Strong interpersonal and communication abilities.
• Experience in customer-facing roles.
• Ability to work independently and manage multiple tasks.
• Minimum 2 years IT field experience.

Responsibilities

• Diagnose and resolve onsite client issues.
• Install, configure, and maintain hardware and software.
• Provide user training and guidance.
• Respond promptly to service requests and incidents.
• Document service activities accurately.
• Collaborate with internal teams for escalations.

Skills

Tech troubleshooting

Interpersonal skills

Customer-facing

Job description

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client sites. You will diagnose, install, configure, and maintain hardware and software, while providing user training and clear guidance to customers in a dynamic environment.

The role emphasizes strong troubleshooting across platforms, excellent communication, and the ability to work independently while managing multiple tasks and escalations in Singapore’s fast-paced tech