Onsite IT Field Engineer – Hands-on Tech & Client Support

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client locations. You will diagnose issues, install and maintain hardware and software, and train users.

The role requires at least 2 years of IT field experience, strong troubleshooting skills, and excellent communication. You will work from office and handle multiple tasks while delivering customer‑facing service with professionalism.

Qualifications

• Minimum 2 years IT field experience.
• Strong troubleshooting across hardware and software.
• Excellent interpersonal and communication abilities.
• Ability to manage multiple tasks independently.
• Customer-facing experience preferred.

Responsibilities

• Diagnose and resolve technical issues onsite for clients.
• Install, configure, and maintain hardware and software systems.
• Provide user training and technical guidance as needed.
• Ensure timely response to service requests and incidents.
• Document service activities accurately.
• Collaborate with internal teams for escalated support.

Skills

Troubleshooting

Customer service

Communication

Independent work

Time management

Job description

Rapsys Technologies Pte Ltd. in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client locations. You will diagnose issues, install and maintain hardware and software, and train users.

The role requires at least 2 years of IT field experience, strong troubleshooting skills, and excellent communication. You will work from office and handle multiple tasks while delivering customer‑facing service with professionalism.