IT Executive, Digital & POS Systems

BreadTalk Group Pte Ltd; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

BreadTalk Group Pte Ltd in Singapore is seeking a hands-on IT Executive to provide operational and application support for POS and digital systems across F&B outlets. You will assist in system enhancements, testing, and integration to ensure reliable operation and smooth implementation of new solutions.

You will work with business users and technology vendors, perform UAT, configure menus and campaigns, troubleshoot issues, and help drive continuous improvements in our retail technology stack.

Qualifications

• Diploma or Degree in IT, Computer Science, or related field.
• 1–3 years of relevant experience in F&B or retail systems preferred.
• Fresh graduates with strong technical aptitude and internship/project experience may be considered.
• Basic understanding of POS systems, retail/F&B apps, system integration, API concepts, UAT, SQL and database queries, networking concepts, Windows, and troubleshooting.
• Candidates with experience in POS, CRM, kiosk, e-commerce or retail systems will have an advantage.

Responsibilities

• Support digital initiatives including POS, CRM, and ordering platforms (e.g., BYOD, kiosk).
• Assist in system integration and ensure accurate data flow between platforms.
• Perform User Acceptance Testing (UAT), track issues, and coordinate bug fixes.
• Configure and maintain POS menus, promotions, and campaign setups.
• Troubleshoot system issues and liaise with vendors for resolution.
• Work closely with Operations, Marketing, and Finance to gather requirements.
• Support continuous improvements and system enhancements.

Skills

POS systems

CRM

Kiosk

SQL basics

UAT

API concepts

Networking concepts

Troubleshooting

Communication skills

Education

Diploma or Degree in IT/CS

Tools

CRM software

Kiosk platforms

SQL databases

Windows OS

APIs

Data integration

Network basics (IP, DNS, Wi‑Fi)

Job description

We are looking for a hands‑on IT Executive to provide operational and application support for POS and digital systems across the organization's F&B outlets, while supporting system enhancements, integration, testing and business transformation initiatives. The role works closely with business users and technology vendors to ensure reliable system operation and successful implementation of new solutions.

Key Responsibilities

• Support digital initiatives including POS, CRM, and ordering platforms (e.g., BYOD, kiosk)

• Assist in system integration and ensure accurate data flow between platforms

• Perform User Acceptance Testing (UAT), track issues, and coordinate bug fixes

• Configure and maintain POS menus, promotions, and campaign setups

• Troubleshoot system issues and liaise with vendors for resolution

• Work closely with Operations, Marketing, and Finance to gather requirements

• Support continuous improvements and system enhancements

Requirements

• Diploma or Degree in IT, Computer Science, or related field

• 1–3 years of relevant experience (F&B or retail systems preferred)

• Fresh graduates with strong technical aptitude and relevant internship/project experience may also be considered

• Basic understanding of POS systems, retail/F&B applications, system integration, API concepts, UAT, SQL and database queries, networking concepts (eg. IP, DNS, Wi-Fi), Windows, and general troubleshooting

• Candidates with experience in POS, CRM, kiosk, e-commerce or retail systems will have an advantage

• Strong problem-solving and communication skills