IT Executive (Retail - 1 Year Contract)

Zensho Food Singapore Pte Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Zensho Food Singapore Pte Ltd is seeking an IT support professional to provide technical assistance for our retail restaurant network, including POS systems and on-site support across Singapore. You will collaborate with Marketing/IT to drive system automation for self-ordering platforms and ensure smooth daily operations.

The role requires a IT qualification, basic networking, and the ability to travel island-wide to support restaurants.

Qualifications

• Diploma or Bachelor’s Degree in Information Technology (IT) required.
• Basic networking knowledge and provide helpdesk support.
• Willingness to travel domestically to support restaurants island-wide.

Responsibilities

• Provide technical assistance and support for retail restaurants (including POS systems).
• Provide IT related support to all internal stakeholders (including support via phone or remote assistance) to resolve all hardware and software issues.
• Plan and update marketing promotions and components for self-ordering systems.
• Working closely with Marketing/IT department and responsible for projects that are related to system automation (self-ordering system).
• Manage on-site IT matters.
• Prepare activity reports.
• Attend to other ad-hoc projects and duties as assigned by direct Supervisor.
• Network infrastructure planning.
• New Device Setup SOP documentation.
• Equipment planning and purchase.
• Data protection.
• Job deployment and manpower schedule.
• Project schedule.
• System error and data recovery.

Skills

Basic networking knowledge

Troubleshooting software

POS knowledge

Helpdesk support

Retail environment experience

Willingness to travel domestically

Education

Diploma or Bachelor's Degree in Information Technology (IT)

Tools

Microsoft Office

HTML basics

Job description

Job Responsibilities:

• Provide technical assistance and support for retail restaurants (includingPOS systems)

• Provide IT related support to all internal stakeholders (including support via phone or remote assistance) to resolve all hardware and software issues

• Plan and update marketing promotions and components for self-ordering systems

• Working closely with Marketing/IT department and responsible for projects that are related to system automation (self-ordering system)

• Manage on-site IT matters

• Prepare activity reports

• Attend to other ad-hoc projects and duties as assigned by direct Supervisor

• Network infrastructure planning

• New Device Setup SOP documentation

• Equipment planning and purchase

• Data protection

• Job deployment and manpower schedule

• Project schedule

• System error and data recovery

Job Requirements:

• Candidate must possess at least a Diploma or Bachelor’s Degree in Information Technology (IT)

• Basic networking knowledge and provides helpdesk support

• Requires domestic traveling to provide support for restaurants island-wide

Other Requirements/ qualities such as personality traits or skills required for the job:

• Knowledge of Microsoft Office.

• Basic knowledge of HTML would be an advantage

• Experience in troubleshooting software

• Prior experience in a retail environment would be an added advantage

• Knowledge of Point Of Sales would added advantage

We welcome applications from interested Singaporean candidates via this platform only.