IT & Administrative Assistant

YGF BLESSING PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

YGF Blessing Pte. Ltd. seeks a hands-on IT Support and Admin Assistant to ensure smooth day-to-day operations.

The role combines technical IT support with essential office administration to keep the business running efficiently in Singapore. You will troubleshoot PCs and printers, assist with onboarding and offboarding, manage IT accounts, maintain equipment records, and support basic information security and data protection in line with local regulations.

Qualifications

• Diploma or above in IT, business or office administration.
• Experience in IT support or administration preferred.
• Familiar with Windows operating systems, Microsoft Office, basic networking and office equipment.
• Good organisational, coordination, communication and problem-solving skills.
• Ability to handle multiple tasks independently and collaborate with departments.
• Good command of English; Mandarin is an advantage.
• Confidentiality and discretion when handling information.

Responsibilities

• Provide basic IT technical support to employees, including troubleshooting computers, printers, networks and office software.
• Assist in installation, configuration and maintenance of computers, software and other IT equipment.
• Support onboarding and offboarding processes, including IT accounts and access rights.
• Coordinate with HQ IT and external vendors to resolve issues.
• Maintain records of IT equipment, software licences and access permissions.
• Assist in implementing information security measures, data backup procedures and IT policies.
• Support IT-related data confidentiality and compliance practices as required by Singapore laws and regulations.

Skills

Organisational skills

Communication skills

Problem-solving

Multitasking

Education

Diploma or higher in IT/Business/Admin

Tools

Windows OS

Microsoft Office

Networking basics

Job description

1. Job Summary

Responsible for providing day-to-day IT technical support and assisting the Office Manager with administrative matters to ensure the smooth operation of the office and business activities.

The role includes IT troubleshooting, system and equipment maintenance, office administrative support, and other related duties assigned by supervisors.

2. Key Responsibilities

A. IT Support & System Maintenance

• 1. Provide basic IT technical support to employees, including troubleshooting computers, printers, networks and office software, as well as assisting with email account applications and setup.
• 2. Assist in the installation, configuration and maintenance of computers, software and other IT equipment.
• 3. Support employee onboarding and offboarding processes, including the creation, handover and deactivation of IT accounts, equipment and system access rights.
• 4. Liaise with the Headquarters IT team, external IT vendors and service providers to coordinate and resolve technical issues.
• 5. Maintain accurate records of IT equipment, software licences and system access permissions.
• 6. Assist in implementing basic information security measures, data backup procedures and company IT policies.
• 7. Support the enhancement of IT-related data confidentiality and compliance practices, ensuring that relevant activities comply with applicable Singapore laws and regulations, personal data protection requirements and cross-border data transfer obligations.

B. Asset & Inventory Management Support

• 1. Establish and maintain accurate records of company IT equipment, office assets and administrative supplies.
• 2. Coordinate asset procurement, receipt and inspection, labelling, allocation, transfer and disposal procedures.
• 3. Conduct periodic asset stocktakes and reconcile physical assets against company records.
• 4. Ensure proper asset handover procedures and documentation during employee onboarding, internal transfers and offboarding.
• 5. Promptly report missing, damaged or obsolete assets and equipment to management.

C. Office Administration Support

• Assist the Office Manager in handling day-to-day office administrative matters and perform other reasonable duties as assigned by management.

3. Job Requirements

• 1. Diploma or above in Information Technology, Business Administration, Office Administration or a related discipline.
• 2. Prior experience in IT support, administration or a similar role is preferred.
• 3. Familiarity with Windows operating systems, Microsoft Office, basic networking and common office equipment.
• 4. Good organisational, coordination, communication and problem-solving skills.
• 5. Ability to handle multiple tasks independently and collaborate effectively with different departments.
• 6. Good command of English; proficiency in Mandarin is an advantage for communication with Chinese-speaking stakeholders.
• 7. Responsible, detail-oriented and capable of handling confidential information appropriately.