Insurance Telesales Team Lead: Growth & Coaching

Income Insurance Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Income Insurance Limited is seeking a capable Team Manager to lead a team of General Insurance Specialists (GIS) in Personal Lines sales. You will guide inbound interactions to deliver outstanding service while driving target attainment and regulatory compliance.

You will balance sales growth, service delivery, and workforce productivity, develop high-performing GIS, and foster strong teamwork across the organization to sustain business performance.

Qualifications

• At least 3 years of sales leadership in insurance/financial services.
• Proven track record of exceeding goals and objectives.
• Sales-driven with a dynamic, proactive, independent work style.
• Excellent written and verbal communication across all levels.
• Certifications such as BCP, PGI, HI are a plus.

Responsibilities

• Lead and manage GIS team to achieve Personal Lines sales targets.
• Deliver excellent customer experience while maintaining compliance.
• Optimize performance and cross-sell opportunities.
• Balance sales growth with service delivery and engagement.
• Ensure regulatory and company requirements compliance.

Skills

Sales leadership

Leadership skills

Target-driven

People skills

Communicates well

Education

Insurance certifications (BCP, PGI, HI)

Job description

Income Insurance Limited is seeking a capable Team Manager to lead a team of General Insurance Specialists (GIS) in Personal Lines sales. You will guide inbound interactions to deliver outstanding service while driving target attainment and regulatory compliance.

You will balance sales growth, service delivery, and workforce productivity, develop high-performing GIS, and foster strong teamwork across the organization to sustain business performance.