Insurance Team Secretary

Initium 22 Pte. Ltd.; Singapore; Presencial; SGD 36.000 - 48.000; Jornada completa

Descripción de la vacante

INITIUM 22 PTE. LTD. in Singapore is seeking an administrative/personal assistant to support day-to-day operations.

The role requires strong organizational skills, attention to detail, and proactive multitasking across calendar management, document handling, and client communications. You will maintain filing systems, handle emails, coordinate appointments, and ensure regulatory documentation is prepared and submitted accurately. Mandarin communication is essential for client interactions.

Formación

• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong organisational skills and ability to multitask effectively.
• Good communication skills (written and verbal).
• Proactive, takes initiative, and able to work independently.

Responsabilidades

• Manage appointments, and reminders on Google Calendar.
• Review and process documentation with a high level of accuracy and attention to detail.
• Maintain well-organised online filing systems for easy retrieval and compliance purposes.
• Manage email correspondence in a timely and professional manner.
• Coordinate appointments and follow up on client matters.
• Support preparation and submission of documentation in accordance with regulatory requirements.
• Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups.
• Provide general administrative and personal support, and handle ad-hoc duties as assigned.

Conocimientos

Microsoft Office

Mandarin

Communication skills

Multitasking

Organisational skills

Descripción del empleo

Key Responsibilities

• Manage appointments, and reminders on Google Calendar
• Review and process documentation with a high level of accuracy and attention to detail
• Maintain well-organised online filing systems for easy retrieval and compliance purposes
• Manage email correspondence in a timely and professional manner
• Coordinate appointments and follow up on client matters
• Support preparation and submission of documentation in accordance with regulatory requirements
• Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups
• Provide general administrative and personal support, and handle ad-hoc duties as assigned

Performance Expectations

• Accuracy: Able to complete tasks with minimal errors and strong attention to detail
• Responsiveness: Emails and client enquiries to be attended to within 1-3 working days
• Efficiency: Able to manage and complete tasks within stipulated timelines
• Ownership: Proactive and takes initiative to follow up on pending matters without constant supervision
• Organisation: Maintains clear, structured, and up-to-date records

Requirements

• Prior experience in administrative or personal assistant roles is preferred
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong organisational skills and ability to multitask effectively
• Good communication skills (written and verbal)
• Proactive, takes initiative, and able to work independently

Language Requirement

This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs.

Work Environment

• 5-day work week
• Office-based role in Singapore
• Training and guidance will be provided