Insurance Support Specialist: Client Experience & Quotes

ARF (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

ARF (Asia Pacific) Pte Ltd in Singapore seeks a Customer-Focused Contact Centre Specialist to deliver exceptional insurance support and service to clients. You will help clients with enquiries, source quotations, and manage renewals to ensure a seamless experience.

In this fast-paced role, you will collaborate with insurers and internal teams to tailor solutions, maintain accurate records, and contribute to business growth through proactive client engagement.

Responsibilities

• Respond promptly to client enquiries with accurate insurance information.
• Coordinate with insurers to obtain competitive quotations.
• Follow up to secure timely quotations and policy issuance.
• Manage policy renewals and maintain continuous coverage.
• Support marketing and business development to engage clients.
• Keep organized records of interactions and documents.

Job description

ARF (Asia Pacific) Pte Ltd in Singapore seeks a Customer-Focused Contact Centre Specialist to deliver exceptional insurance support and service to clients. You will help clients with enquiries, source quotations, and manage renewals to ensure a seamless experience.

In this fast-paced role, you will collaborate with insurers and internal teams to tailor solutions, maintain accurate records, and contribute to business growth through proactive client engagement.