Inside Sales Executive (West)

Focal Search Pte Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

A recruitment agency in Singapore seeks an Inside Sales Executive responsible for handling billing and invoicing, organizing client feedback, generating quotations, and coordinating project milestones. The role requires effective communication and organizational skills to liaise with customers, vendors, and internal teams to ensure efficient project delivery and invoicing processes. Successful candidates will play a key role in managing contract documentation and enhancing the customer experience through timely responses and feedback collection.

Responsibilities

• Handles billing and invoicing according to contracted payment terms.
• Organizes client input through feedback forms.
• Responds to customer inquiries and generates quotations.
• Collects and analyzes commercial information and prepares reports.
• Prepares and consolidates contract documents for signing.
• Coordinates with departments to ensure timely completion of work certificates.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.

Job description

About the job Inside Sales Executive (West)

• Handles billing and invoicing in accordance with the contracted payment terms, liaises with estimation team members on project costs, follows up on payment collection, and liaises with customers and legal on complex payment terms, including reporting to management on issues that would significantly affect the project's cost and delivery.
• Collects and organizes client input by monitoring and measuring the return rate of filled customer feedback forms for future improvement.
• Effectively responding to customer inquiries, generating quotations, tender forms, and bills, and interacting with vendors to purchase items for job use.
• Collecting and storing commercial information from various sources; generating reports and presentations as needed; preparing, maintaining, and updating client files; and assisting in the collection and analysis of commercial information.
• Prepares and consolidates contract documents for signing, checks it, and addresses conflicting views in contract variations as needed.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.