Inside Sales Executive (Marine)

Focal Search Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Inside Sales Executive (Marine) to manage client billing, respond to inquiries, and ensure project milestones are met. The role includes collecting and organizing client feedback, generating reports, and coordinating with various departments for timely invoicing. Candidates with strong communication skills and a detail-oriented approach will thrive in this position.

Responsibilities

• Handle billing and invoicing as per contracted terms.
• Collect and organize client feedback for improvements.
• Respond to customer inquiries and generate quotations.
• Collect and store commercial information for reporting.
• Prepare contract documents and manage variations.
• Coordinate with departments to ensure timely invoicing.

Job description

About the job Inside Sales Executive (Marine)

• Handles billing and invoicing in accordance with the contracted payment terms, liaises with estimation team members on project costs, follows up on payment collection, and liaises with customers and legal on complex payment terms, including reporting to management on issues that would significantly affect the project's cost and delivery.
• Collects and organizes client input by monitoring and measuring the return rate of filled customer feedback forms for future improvement.
• Effectively responding to customer inquiries, generating quotations, tender forms, and bills, and interacting with vendors to purchase items for job use.
• Collecting and storing commercial information from various sources; generating reports and presentations as needed; preparing, maintaining, and updating client files; and assisting in the collection and analysis of commercial information.
• Prepares and consolidates contract documents for signing, checks it, and addresses conflicting views in contract variations as needed.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.