Sales Support (Marine)

Focal Search Pte Ltd; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore seeks a Business Administration Associate to assist clients with queries, manage billing, and compile contract documents. Candidates should possess a diploma in business, have at least three years of experience in a relevant field, and demonstrate strong negotiation and organizational skills. The role involves multitasking and working under pressure while ensuring timely delivery of documentation and excellent client service.

Qualifications

• Minimum three years of professional experience, ideally in a marine-related field.
• Able to handle significant administrative workloads while multitasking.
• Strong computer skills and capability to function under pressure.

Responsibilities

• Assist clients by answering questions and creating necessary documentation.
• Gather and track business data from multiple sources for reports.
• Manage billing and invoicing, ensuring adherence to payment terms.
• Compile and examine contract documentation for discrepancies.

Skills

Negotiation with suppliers

Interpersonal skills

Organizational abilities

Multitasking

Education

Diploma in business

Job description

• Assist clients by effectively answering their questions, creating quotes, tender paperwork, and invoices, and communicating with vendors to get parts for *on the job* needs.
• Gathering and keeping track of business data from multiple sources, assembling reports and presentations as needed; creating, organising, and updating client files; and helping with the gathering and evaluation of business data.
• Gathers and compiles contract documentation for signature; examines the documentation; resolves disagreements in contract variations as needed.
• Works with pertinent departments to track project milestones and coordinates the timely delivery of job completion certificates for billing.
• Manages billing and invoicing in accordance with the agreed-upon terms of payment; communicates with members of the estimation team regarding project costs; monitors payment collection; and communicates with customers and legal regarding complex payment terms. Reports to management any concerns that could materially impact project delivery and cost.
• Gathers and maintains consumer input by monitoring and charting the percentage of completed customer feedback forms that are returned by consumers in order to make improvements.
  
• Any more ad hoc tasks.

Requirements

• A diploma in business or a similar discipline.
• Three years or more of professional experience, ideally in a marine-related field.
• Experienced in negotiating with suppliers and subcontractors for intricate and specialised repair jobs.
• Strong computer, interpersonal, and organisational abilities.
• Capacity to multitask and function under duress.
• Thorough and at ease handling a lot of administrative work.