INSIDE SALES EXECUTIVE ( 1 year contract)

VALLOUREC ASIA PACIFIC CORP PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

VALLOUREC ASIA PACIFIC CORP PTE. LTD. in Singapore seeks a proactive Inside Sales/Operations professional to be the main liaison for customers, manage RFQ/tender processes, and oversee Order-to-Cash from order validation to invoicing and collection.

You will coordinate with mills, logistics, and inspection teams to ensure on-time delivery and OTIF performance. The role emphasizes accurate invoicing, collections support, and collaboration with Finance for accruals, along with maintaining

Qualifications

• Diploma or higher in Business Studies/Administration/Management or equivalent.
• CRM tools certification or experience preferred (CRM Tools).
• 3–5 years inside sales/order management/sales operations in OCTG, line pipe, oilfield services, or heavy industry.
• Understanding and user of any ERP system.
• Experience using CRM, ERP, and data tools.

Responsibilities

• Act as the primary focal point for customer engagement, tenders, and order‑related matters with prompt responsiveness.
• Own end‑to‑end RFQ and tender support, including document review and timely submissions.
• Manage Order‑to‑Cash process end to end from order validation to fulfillment, invoicing and collection.
• Oversee order management and fulfillment with coordination across mills, logistics and inspection teams; monitor delivery schedules and OTIF.
• Ensure accurate invoicing aligned with contracts, support collections and credit control, and prepare sales accruals with Finance.
• Maintain commercial records and deliver timely dashboards, forecasts, KPIs, bookings, backlog, OTIF, and accrual reporting.
• Own sales operations reporting and analytics, drive cadence, S&OP support, dashboards, and data governance across CRM/ERP.

Skills

CRM tools usage

ERP systems understanding

Data analysis basics

Education

Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent

Tools

CRM Tools

Excel

Dynamics

Power BI

SQL

Job description

RESPONSIBILITIES

Sales & Customer Engagement

- Act as the primary focal point for customer engagement, tenders, and order‑related matters, ensuring prompt responsiveness and proactive customer communication for Key Responsibilities

Tenders / Inquiries Support & Management

- Owns and manage end‑to‑end RFQ and tender support, including document review, cross‑functional coordination, CRM administration, timely submissions, and submission tracking

Order to Cash Support and Management

- Own the Order‑to‑Cash process end to end, from order validation through fulfillment, invoicing, and collection

- Oversee order management and fulfillment by validating orders, coordinating with mills, logistics and inspection teams, and monitoring delivery schedules and OTIF performance

- Ensure accurate and timely invoicing in line with contractual terms, support collections and credit control activities, and prepare sales‑related accruals in collaboration with Finance

Performance Reporting & Business Operations Support

- Maintain accurate commercial records and deliver timely business reporting, including dashboards, forecasts, KPIs, bookings, backlog, OTIF, and accrual reporting

Sales Operations & Analytics

- Own sales operations reporting and analytics by driving regular reporting cadence, supporting S&OP and sales demand planning through demand consolidation and variance analysis, developing and automating dashboards, driving data-accuracy and process improvements, and ensuring strong data governance across CRM, ERP, and related systems

Routine Meetings

- Lead and coordinate routine commercial, tender, demand, and mill review meetings, ensuring effective communication, documentation, and action follow‑up

Requirement:

• Minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent
• Preferred certifications: CRM Tools, Data Analysis (Excel, Dynamics, Power BI, SQL Basis)
• Minimum 3–5 years total experience in inside sales, order management, or sales operations within OCTG, line pipe, oilfield services, or heavy industrial environments
• Minimum understanding and user of any ERP system
• Demonstrates ability to effectively utilize technology platforms including Customer Relation Management (CRM) Tools