Senior Marine Engine Technical Advisor

Careers @ Focal Search; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Careers @ Focal Search is seeking an experienced Technical Support & Customer Advisory specialist based in Singapore. You will be the primary technical contact for customers, guiding engine operation and maintenance activities to ensure reliability.

You will conduct root-cause analyses, propose preventive maintenance, and collaborate with Service, Workshop and Parts teams to deliver value. Strong English skills and APAC exposure are essential as you represent the company in technical discussions

Qualifications

• At least 5 years in engine technical support or related field.
• Strong engine troubleshooting and performance enhancement experience.
• ERP platforms experience, preferably SAP.
• Excellent written and spoken English.
• Experience with APAC customers is preferred.

Responsibilities

• Serve as main technical contact for customers, guiding engine operation and maintenance.
• Conduct root cause analysis and implement corrective actions to reduce downtime.
• Advise on preventive maintenance and upgrades to boost performance.
• Evaluate data to identify efficiency and emissions improvements.
• Prepare detailed technical service reports and documentation.
• Coordinate with Field Service, Workshop and Parts teams for service delivery.
• Ensure compliance with safety and regulatory standards.

Skills

Engine troubleshooting

Technical consulting

Customer communication

Analytical thinking

Problem solving

Preventive maintenance knowledge

Education

Bachelor's or Diploma in Marine/Mechanical Engineering

OEM-certified trainings (advantage)

Tools

SAP

CRM platforms

Job description

Careers @ Focal Search is seeking an experienced Technical Support & Customer Advisory specialist based in Singapore. You will be the primary technical contact for customers, guiding engine operation and maintenance activities to ensure reliability.

You will conduct root-cause analyses, propose preventive maintenance, and collaborate with Service, Workshop and Parts teams to deliver value. Strong English skills and APAC exposure are essential as you represent the company in technical discussions