Industrial Relations Officer

National Trades Union Congress (NTUC); Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

National Trades Union Congress (NTUC) in Singapore is seeking an Industrial Relations Officer at entry or mid-career level. You will engage with employers, workers, and union leaders to build harmonious labour relations and safeguard workers’ welfare.

You will handle grievances, negotiate collective agreements, and advocate up-skilling initiatives. The role offers meaningful work across diverse industries and opportunities to contribute to better wages and living standards.

Qualifications

• Good degree/diploma in any discipline, with varying years of working experience.
• Entry Level applicants are welcome to apply.
• Excellent interpersonal skills and able to communicate at all levels.
• Strong analytical and problem-solving skills.
• Able to think on-the-feet.
• Able to work independently as well as in a team.
• High perseverance and passion.

Responsibilities

• Promote and build good industrial relations by working closely with union leaders, members and management partners.
• Handle grievances, resolve conflicts and negotiate collective agreements.
• Advocate practices to help workers up-skill and enhance productivity.
• Plan and organise activities to engage members and improve labour management relations.

Skills

Interpersonal communication

Communication at all levels

Analytical thinking

Problem-solving

Independent & team work

Perseverance

Education

Degree or Diploma in any discipline

Job description

Are you an Entry Level or Mid-Career candidate?

It does not matter. What matters is whether you have the passion and drive to help people and make an impact on their lives.

As an Industrial Relations Officer, you will face diverse challenges dealing with people from all walks of life, from employers to different segments of workers.

You will promote and build good industrial relations by working closely with union leaders, members and management partners, to achieve a harmonious industrial relations climate that will bring the maximum benefits to the workers.

You will handle grievances, resolve conflicts and negotiate collective agreements to secure the welfare for the workers. You will advocate practices to help workers up-skill and enhance productivity, resulting in better wages and improve lives. You will also be exposed to different industries sector that will broaden your exposure and learning.

You will also be expected to plan and organise activities of varying scales to engage members and improve labour management relations. The work will be intense, meaningful and satisfying. If you think you can face up to the challenges, do join us!

Requirements

• Good degree/diploma in any discipline, with varying years of working experience
• Entry Level applicants are welcome to apply.
• Excellent interpersonal skills and able to communicate at all levels
• Strong analytical and problem-solving skills
• Able to think on-the-feet
• Able to work independently as well as in a team
• High perseverance and passion

For those who join as an experienced candidate, while you may start as a new Industrial Relations Officer (IRO), your salary package will take into account your past working experience where relevant.