Consultant/Senior Consultant, Industrial & Workplace Relations (IWR)

Singapore National Employers Federation; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

The job holder will provide advisory and consultancy services to SNEF Members on human resource and industrial relations matters, including compliance, policy, procedures, and emerging issues. This is an individual contributor role within the IWR team, responsible for stakeholder engagement, project execution, information synthesis, and change management.

Minimum five years of recent and relevant work experience is required; the candidate will lead trainings and webinars and ensure adherence to

Qualifications

• Thinking critically – sense making and transdisciplinary thinking
• Interacting with others – communication and collaboration
• Staying relevant – digital fluency and self-management
• Minimum five years of recent and relevant work experience

Responsibilities

• Provide advisory and consultancy services to SNEF Members on HR and industrial relations matters, ensuring alignment with employment laws, tripartite guidelines, and responsible practices.
• Lead and facilitate discussions, training workshops, and webinars on HR and/or IR, actively engaging Members and promoting knowledge sharing.
• Manage stakeholder expectations and relationships through effective communication, negotiation and conflict resolution.
• External stakeholders include SNEF Members and tripartite partners (MOM, TADM, TAFEP, NTUC).
• Implement HR and/or IR projects in line with the project plan and deliverables; ensure timely completion through monitoring and control.
• Gather and synthesize essential information to analyse HR, IR, and business issues for sectoral/national discussions.
• Optimise efficiency and compliance with SOPs, including documentation protocols and data protection.

Skills

Human Resource and IndustrialRelations

Labour Management Relations

Conduct and Behavioural Management

Employee Communications, Relationship,

Human Resource Policies and Legilation

Learning Experience Delivery and Group

Compensation and Benefits Management

Performance Management

Business and Financial Acumen

Job description

The job holder will provide advisory and consultancy services to SNEF Members on a wide range of human resource and industrial relations matters, including compliance, situational challenges, policy, procedures, practices, and emerging issues. This is an individual contributor role within the IWR team.

Responsibilities:

Human Resource and Industrial Relations Advisory, Analytics and Insights

• Provide advisory and consultancy services to SNEF Members on human resource and industrial relations matters, ensuring alignment with prevailing employment laws, tripartite guidelines, and responsible practices.

• Lead and facilitate discussions, training workshops, and webinars on human resources and/or industrial relations, actively engaging Members and promoting knowledge sharing.

Internal and External Stakeholder Engagement and Management

• Manage stakeholder expectations and relationships through effective communication, negotiation and conflict resolution.

• External stakeholders include SNEF Members and tripartite partners e.g. Ministry of Manpower (MOM), Tripartite Alliance for Dispute Management (TADM), Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), and National Trades Union Congress (NTUC).

Project Execution and Control

• Implement human resource and/or industrial relations projects in line with agreed project plan and deliverables.

• Ensure timely and satisfactory completion through continuous monitoring and control.

Information Management and Synthesis

• Gather and synthesize essential information to analyse human resources, industrial relations, and business issues for sectoral and/or national level discussions.

Change Management and Compliance

• Optimise efficiency and effectiveness in service delivery while ensuring compliance with standard operating procedures, including documentation protocols and personal data protection.

Required Technical Knowledge:

• Human Resource and Industrial Relations Advisory

• Labour Management Relations

• Conduct and Behavioural Management

• Employee Communications, Relationship, and Engagement Management

• Human Resource Policies and Legislation Framework Management

• Learning Experience Delivery and Group Dynamics Facilitation

• Compensation and Benefits Management

• Performance Management

• Business and Financial Acumen

Required Core Skills & Qualifications:

All the critical core skills [https://www.skillsfuture.gov.sg/skills-framework/criticalcoreskills] under the SkillsFuture Singapore Framework comprising:

• (a) Thinking critically – with emphasis on sense making and transdisciplinary thinking

• (b) Interacting with others – with emphasis on communication and collaboration

• (c) Staying relevant – with emphasis on digital fluency and self-management.

Minimum five years of recent and relevant work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.