Industrial Relations Officer: Impact & Conflict Resolution

National Trades Union Congress (NTUC); Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

National Trades Union Congress (NTUC) in Singapore is seeking an Industrial Relations Officer at entry or mid-career level. You will engage with employers, workers, and union leaders to build harmonious labour relations and safeguard workers’ welfare.

You will handle grievances, negotiate collective agreements, and advocate up-skilling initiatives. The role offers meaningful work across diverse industries and opportunities to contribute to better wages and living standards.

Qualifications

• Good degree/diploma in any discipline, with varying years of working experience.
• Entry Level applicants are welcome to apply.
• Excellent interpersonal skills and able to communicate at all levels.
• Strong analytical and problem-solving skills.
• Able to think on-the-feet.
• Able to work independently as well as in a team.
• High perseverance and passion.

Responsibilities

• Promote and build good industrial relations by working closely with union leaders, members and management partners.
• Handle grievances, resolve conflicts and negotiate collective agreements.
• Advocate practices to help workers up-skill and enhance productivity.
• Plan and organise activities to engage members and improve labour management relations.

Skills

Interpersonal communication

Communication at all levels

Analytical thinking

Problem-solving

Independent & team work

Perseverance

Education

Degree or Diploma in any discipline

Job description

National Trades Union Congress (NTUC) in Singapore is seeking an Industrial Relations Officer at entry or mid-career level. You will engage with employers, workers, and union leaders to build harmonious labour relations and safeguard workers’ welfare.

You will handle grievances, negotiate collective agreements, and advocate up-skilling initiatives. The role offers meaningful work across diverse industries and opportunities to contribute to better wages and living standards.