Indoor Sales Coordinator

Ming Deng Metrology Services Pte Ltd; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

Ming Deng Metrology Services Pte Ltd is seeking a Sales Support/Coordinator to assist the sales team in generating quotations and managing client inquiries. You will coordinate between departments to ensure accurate orders and timely deliveries, while maintaining records of feedback and ensuring follow-up on outstanding orders.

The role requires 1–2 years of relevant experience, strong numeracy, and proficiency in English.

Qualifications

• Experience in coordination or sales-support roles is preferred.
• Strong numeracy and data handling abilities are required.
• Excellent written and spoken English communication skills are essential.
• Proficient with MS Word and Excel and basic office software.

Responsibilities

• Assist the sales team in generating quotations and sending approved quotes to clients.
• Handle client queries via phone or email and provide timely responses.
• Coordinate delivery schedules and liaise with internal teams accordingly.
• Record complaints or feedback from clients or suppliers and escalate as needed.

Skills

Coordination experience

Sales support

Numeracy skills

English proficiency

Time management

Team player

Education

GCE O level / Certificate in Business Administration

Tools

MS Word

MS Excel

Job description

About the role

This role supports the sales team in generating sales quotations, managing client queries, and coordinating between departments to ensure accurate order processing and timely delivery.

Key responsibilities

• Assist the sales team and follow-up in generating sales quotations and sending the approved quotations to the Clients
• Manage queries from clients via phone or email
• Resolve queries about delivery schedule
• Record complaints or feedbacks from Clients and/or suppliers and elevate these matters
• Support marketing activities through cold-calling assigned prospective Clients, follow-up calls after quotations are sent and manage post-sales Customer Survey efforts
• Support internal coordination between departments
• Ensure quotations issued by Sales Team are accurate according to the Purchase Orders as issued by Client
• Follow-up with Client on outstanding Purchase Orders where necessary
• Liaise with Clients and Technical Department to confirm on logistics details according to schedule
• Arrange with Technical Department and make necessary arrangements to collect and receive items as purchased by the Company

About you

• GCE "O" level or Certificate in Business Administration
• 1 to 2 years' experience handling coordination or sales support roles. Fresh graduates with demonstrated ability to multi-task or with good time-management may be considered with a lower starting pay. Senior or executive positions may be available for candidates with prior sales experience
• Good numeracy skills
• Proficient in written and spoken English
• Capable of working computer software including MS Word, Excel and other in-house software programs
• Good time-management skills
• Demonstrates the understanding of deadlines and has a sense of urgency to complete according to schedule
• Good customer service attitude and mentality
• Pays attention to details
• Has high-level of integrity
• Good team-player

We thank all applicants for their interest and apologize that only shortlisted applicants will be contacted for an interview.