Inbound Call Centre Agents /Executive

ISLAND RECOVERY SERVICES PTE. LTD.; Singapore; On-site; SGD 22,139 - 26,518; Full time

Job summary

A customer service company in Singapore is looking for candidates to handle incoming calls, answer inquiries, and provide information to customers. The ideal candidate should have good communication skills, knowledge of customer service principles, and data entry skills. Work location is in the Western part of Singapore, offering a salary up to $2180/month, including allowances. No sales or cold calling involved. This role is essential for ensuring customer satisfaction.

Qualifications

• Willing to work at the Western part of Singapore.
• Knowledge of customer service principles.
• Good data entry and typing skills.
• Strong communication abilities.

Responsibilities

• Answer incoming calls from customers to take orders.
• Handle inquiries and complaints effectively.
• Provide information to customers and service providers.
• Verify data and make entries into the system.

Skills

Customer service principles

Knowledge of Singapore roads

Data entry skills

Communication skills

Job description

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills