Inbound Call Center Agent - Customer Care Specialist (Western SG)

Island Recovery Services; Singapore; On-site; SGD 22,000 - 27,000; Full time

Job summary

Island Recovery Services is seeking a customer service focused call centre representative to join our team in Singapore.

You will answer incoming calls to take orders, provide information to customers and service providers, handle inquiries and complaints, and ensure data is entered accurately into the system. The role requires good data entry, typing skills, and knowledge of Singapore roads. Western Singapore location, Taman Jurong area.

Qualifications

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Responsibilities

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Skills

Customer service

Data entry

Typing

Communication skills

Singapore roads

Job description

Island Recovery Services is seeking a customer service focused call centre representative to join our team in Singapore.

You will answer incoming calls to take orders, provide information to customers and service providers, handle inquiries and complaints, and ensure data is entered accurately into the system. The role requires good data entry, typing skills, and knowledge of Singapore roads. Western Singapore location, Taman Jurong area.