In-house Support Administrator

ASYS GROUP ASIA PTE. LTD.; Singapore; On-site; SGD 31,000 - 35,000; Full time

Job summary

ASYS Group Asia Pte Ltd in Singapore is seeking an In-house Support Administrator to support daily operations for the Sales and Service teams.

You will process quotations, orders, shipping documents, and billing, coordinate with Germany HQ and customers, and help with admin tasks to improve efficiency.

Qualifications

• Diploma in Business Administration or equivalent qualification.
• 2 to 3 years of hands-on experience in administrative or engineering environments.

Responsibilities

• Sales & Service Support: Generate quotations for machines, spare parts, and service jobs.
• Order & Shipping Coordination: Process orders and generate Order Confirmations, coordinate shipping between Germany HQ and customers.
• Billing & Finance Coordination: Issue and send invoices to customers and internal finance.
• Team Administration: Perform general administrative duties for Sales and Service teams.
• Ad-hoc Tasks: Assist with manager-directed projects and process improvements.

Skills

CRM systems

Microsoft Office

Organization & detail

Communication

Time management

Proactive mindset

Education

Diploma in Business Administration

Tools

CRM systems

Microsoft Office

Job description

In-house Support Administrator – ASYS Group Asia Pte Ltd

ASYS Group is a leading German manufacturer of innovative automation equipment, with a robust globalpresence through regional offices and sales networks worldwide. We areexpanding our dynamic Asia team and are seeking a dedicated In-house Support Administrator to assist with daily operations in our Singapore office.

Compensation & Location

• Position: In-house Support Administrator
• Location: Singapore
• Salary Range: SGD 2800 - 3,100 per month
• Industry: Automation Technology / Engineering

Roles & Responsibilities

• Sales & Service Support: Generate quotations for machines, spare parts, and service jobs.
• Order & Shipping Coordination: Process orders and generate Order Confirmations. Follow up with delivery, prepare shipping documents (delivery notes and invoices), and coordinate shipping smoothly between Germany HQ and customers.
• Billing & Finance Coordination: Issue and send out billing invoices to customers and internal finance department.
• Team Administration: Perform general administrative duties for the Sales and Service teams to support day-to-day activities, logistics operations, and overall team coordination.
• Ad-hoc Tasks: Carry out assignments and special projects as directed by the Manager.

Job Requirements & Skills

• Experience: Prior experience in shipping coordination, delivery administration, sales support, operations support, or a similar administrative role is preferred.
• Technical Skills: Comfortable working with CRM systems and highly proficient in Microsoft Office applications.
• Organization & Detail: Strong attention to detail with the ability to maintain accurate records, delivery documentation, and system updates. Excellent time management to handle daily delivery activities and multiple administrative requests.
• Communication: Strong communication and coordination skills to work effectively with internal teams, courier partners, Finance, and Sales Support teams.
• Mindset: Proactive, process-oriented, and willing to support system improvements and operational efficiency.

Qualifications

• Education: Diploma in Business Administration, or an equivalent qualification.
• Alternative: 2 to 3 years of hands-on experience in administrative or engineering environment.