Admin Assistants, Air Freight Dept (Contract)

Recruit Express Services Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Transport subsidy

Mobile allowance

Discretionary bonus

Job summary

Recruit Express Services Pte Ltd in Singapore is seeking an entry-level freight forwarding trainee to learn end-to-end import shipments and customer coordination. No prior freight forwarding experience is required—full on-the-job training and mentorship will be provided by our operations team, covering shipment systems, import documentation, and customer coordination from the ground up.

You will coordinate shipments under guidance, learn data processing, support customer inquiries, assist with

Qualifications

• No prior freight forwarding experience is required; on-the-job training will be provided.
• Relevant working experience may be considered in place of formal qualifications.

Responsibilities

• Coordinate end-to-end import shipments — from pre-alert to final delivery — under guidance from experienced team members
• Learn to process shipment data and manage shipment status updates through our operational systems
• Support customer accounts by responding to shipment inquiries and resolving day-to-day issues
• Assist with permit documentation, billing support, and operational reporting
• Build working knowledge of import customs processes, cargo handling, and industry compliance requirements

Skills

Willingness to learn

Attention to detail

Customer communication

Education

Diploma or equivalent

Tools

MS Office

Job description

Location: Alps Ave
Working Hours: Mon – Fri, 8:30am – 5:30pm | Alternate Sat, 8:30am – 12:30pm
Employment Type: Permanent, and Contract (3 / 6 months, with strong potential for extension or conversion to permanent based on performance)

About the Opportunity

No prior freight forwarding experience is required — full on-the-job training and mentorship will be provided by our operations team, covering shipment systems, import documentation, and customer coordination from the ground up.

What You'll Be Doing

• Coordinate end-to-end import shipments — from pre-alert to final delivery — under guidance from experienced team members

• Learn to process shipment data and manage shipment status updates through our operational systems

• Support customer accounts by responding to shipment inquiries and resolving day-to-day issues

• Assist with permit documentation, billing support, and operational reporting

• Build working knowledge of import customs processes, cargo handling, and industry compliance requirements

What You'll Gain

• Structured training in freight forwarding operations and systems

• Direct exposure to real client accounts and day-to-day logistics operations

• A genuine pathway to a permanent role for candidates starting on a contract track, based on performance

• Mentorship from an experienced operations team in a global logistics network

What We're Looking For

• A strong willingness to learn, with good attention to detail

• Comfortable communicating with customers and internal stakeholders

• Able to commit to the working hours listed above, including alternate Saturdays

• Diploma or equivalent preferred; relevant working experience will also be considered in place of formal qualifications

• Basic proficiency with MS Office and general computer literacy

Good to Know

• Transport subsidy provided (SGD 100 without company transport / SGD 50 with company transport, subject to availability)

• Mobile allowance provided for permanent hires

• Discretionary bonus (permanent hires)