Impactful Business Analyst for Social Services Tech

Ministry Of Social And Family Development; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Ministry Of Social And Family Development (MSF) is seeking a capable candidate to join the Rehabilitation and Protection Group in Singapore. You will gather business requirements, facilitate workshops, and support process improvement initiatives to empower vulnerable populations.

Fresh graduates or early-career professionals will contribute to prototyping, documenting processes, and developing proofs of concepts using suitable platforms, with emphasis on learning and adaptability in a fast-paced

Qualifications

• Fresh graduates or up to 2 years’ experience in Business, Information Systems, Computer Science, Engineering, or related field; portfolio of prototype/development work preferred.
• Experience with prototype/wireframing/productivity tools (Power Platform, RPA, Figma, etc.) preferred.
• Interest in social work case management.
• Willing to work in a fast-paced environment.
• Good communication skills and ability to present information clearly.
• Eagerness to learn new tools and techniques and leverage technology for efficiency.

Responsibilities

• Gather and document business requirements.
• Facilitate stakeholder workshops and present solutions.
• Support process improvement initiatives.
• Provide project administration support.
• Develop process maps, functional prototypes and proof of concepts using suitable platforms.

Skills

Communication skills

Stakeholder facilitation

Process improvement

Documentation

Willingness to learn

Education

Bachelor's degree in Business/IS/CS/Engineering

Tools

Power Platform

RPA

Figma

Job description

Ministry Of Social And Family Development (MSF) is seeking a capable candidate to join the Rehabilitation and Protection Group in Singapore. You will gather business requirements, facilitate workshops, and support process improvement initiatives to empower vulnerable populations.

Fresh graduates or early-career professionals will contribute to prototyping, documenting processes, and developing proofs of concepts using suitable platforms, with emphasis on learning and adaptability in a fast-paced