Business Analyst, Digital Experience (Singapore, Singapore)

wimatec MATTES GmbH; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Israelvcforum is seeking a Business Analyst in Singapore to gather and analyse user business requirements for projects. The ideal candidate has experience in Agile projects, excellent communication skills, and a degree in a related field.

You will prepare project documentation, assist in various testing phases, and provide post-implementation support. Opportunities for AI-related projects exist, making this role crucial for the tech firm.

Qualifications

• 3-5 years IT working experience required.
• At least 2 years in Agile projects.
• Experience in AI projects is a plus.
• Proficient in English, both written and spoken.

Responsibilities

• Gather, analyse, and formalise user’s business requirements.
• Prepare project documentation and update requirements matrix.
• Develop technical design specifications.
• Assist in integration testing and user acceptance tests.
• Provide post-implementation support.

Skills

IT business analysis techniques

Agile project experience

Software Development Life Cycle (SDLC) understanding

Presentation skills

Interpersonal skills

Negotiation skills

Creative problem-solving

Education

Degree in Computer Science / Computer Engineering / Information Technology

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Analyst, you will be responsible for gathering, analysing and formalising users' business requirements and processes, evaluating feasibility of implementation and managing scope of the project.

What you will do:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc. Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

The ideal candidate should possess:

• Typically 3-5 years IT working experience.
• At least 2 years of experience working in Agile projects.
• Relevant system development / maintenance experience.
• Good to have some experience in AI or AI related projects.
• Good understanding of Software Development Life Cycle (SDLC) processes.
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationships.
• Proficient in written and spoken English.
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
• Able to travel as required.