Immersive Experience Outlet Lead - Retail & Sales

HIDDEN PTE. LTD.; Singapore; Vor Ort; SGD 36.000 - 40.000; Vollzeit

Zusammenfassung

HIDDEN is a local creative studio delivering immersive experiences and real‑world games in Singapore. You will run an outlet day to day, welcome players, sell tickets and merchandise, and lead a small team of part‑timers, owning both customer experience and sales numbers with commission on outlet sales.

The role covers cashiering, stock management, and maintaining outlet standards. It requires at least 1 year in retail or customer service, strong numeracy, and confident people skills.

Qualifikationen

• Minimum 1+ year of experience in retail, F&B, attractions or customer service.
• Confident with numbers and comfortable using a POS system.
• Clear communication and natural ease with people.

Aufgaben

• Welcome and brief players, explain experiences and promotions, and upsell when appropriate.
• Process payments on POS, issue receipts, handle returns and balance till shifts.
• Receive deliveries, check against invoices, display merchandise, and count stock.
• Keep outlet clean, safe, and well presented for every group.
• Plan part‑timer rosters, cover gaps, and train the team on service standards.

Kenntnisse

Customer service

Sales oriented

Team leadership

Numeracy

Ausbildung

GCE N-Level / O-Level / NITEC

Tools

POS System

Jobbeschreibung

HIDDEN is a local creative studio delivering immersive experiences and real‑world games in Singapore. You will run an outlet day to day, welcome players, sell tickets and merchandise, and lead a small team of part‑timers, owning both customer experience and sales numbers with commission on outlet sales.

The role covers cashiering, stock management, and maintaining outlet standards. It requires at least 1 year in retail or customer service, strong numeracy, and confident people skills.