Retail Sales & Customer Experience Advocate

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 22,000 - 28,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a retail assistant to support daily shop operations islandwide in Singapore. You will engage with customers to drive sales and maintain brand standards.

You will create rapport with customers, help resolve complaints, ensure cash handling and stock processes are followed, and keep displays merchandised to maximise profitability. This role requires a proactive approach to sales and customer service.

Qualifications

• Retail experience preferred.
• Ability to maintain brand standards.
• Strong communication with customers.

Responsibilities

• Assisting with the day-to-day operation of the shop
• Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience as well as sales and to ensure that customer needs are met to brand standards
• Creating connections and building rapport with customer to maintain long-term relationships
• Ensure complaints are well resolved
• Adhering to established standard operation procedures in terms of the handling of cash and assets
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability
• Conducting monthly stock check and to maintain accurate stock records

Skills

Customer service

Sales

Stock control

Cash handling

Job description

RECRUIT EXPRESS PTE LTD is seeking a retail assistant to support daily shop operations islandwide in Singapore. You will engage with customers to drive sales and maintain brand standards.

You will create rapport with customers, help resolve complaints, ensure cash handling and stock processes are followed, and keep displays merchandised to maximise profitability. This role requires a proactive approach to sales and customer service.