IAM Support Analyst

UNISON CONSULTING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a candidate for a production support role involving IAM tools. Responsibilities include supporting application onboarding, managing HR Lifecycle processes, and automating workflows through scripting. The ideal applicant will have a Bachelor's degree in computer science and strong Excel skills, with preference for experience in banking or financial services. This opportunity offers a chance to work in a dynamic environment with competitive compensation.

Qualifications

• Working experience in production support roles in large enterprise IAM environment.
• Strong Microsoft Excel skills and experience is a MUST.
• Good working knowledge of Access Management lifecycle and process.

Responsibilities

• Perform production support for Application onboarding and matrix updates.
• Support HR Lifecycle and Role Based management.
• Document and maintain operating procedures.

Skills

Production support experience

Scripting skills

Microsoft Excel

Access Management lifecycle knowledge

Education

Bachelor’s degree in computer science or equivalent

Job description

• Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA.
• Perform production support for HR Lifecycle and Roled Based management to in-house IAM tools within SLA.
• Support the preparations of data in preparations for production support and Audits
• Track issue raised by users and follow up until closure.
• Document and maintain operating procedures
• Develop scripts to automate work

Requirements

• Working experience in production support roles in large enterprise IAM environment
• Scripting skills to develop scripts for automation
• Strong Microsoft Excel skills and experience is a MUST.
• Good working knowledge of Access Management lifecycle and process
• Bachelor’s degree in computer science or equivalent
• Experience in banking or financial services institutions preferred