Hybrid Hostel & Cafe Front Desk Associate

MO. MADAME OOZE PTE. LTD.; Singapore; Hybrid; SGD 22,000 - 36,000; Full time

Job summary

MO. MADAME OOZE PTE. LTD. in Singapore seeks a guest-focused operations associate to support daily operations of our hybrid hostel and cafe, ensuring smooth check-ins, coordinating OTA bookings, and delivering quality F&B service. You will help manage inventory and handle billing and cashiering, contributing to branding and customer satisfaction through service excellence.

The role offers a hybrid work arrangement at our Singapore location, with opportunities to grow within the hospitality team.

Responsibilities

• Manage guest check-in and check-out processes to ensure smooth arrivals and departures
• Coordinate with online travel agencies to maintain effective hostel booking relationships
• Support the F&B cafe team by delivering quality service alongside existing staff
• Assist in managing inventory for cafe operations to maintain stock accuracy and availability
• Process billing and cashiering tasks for both hostel and cafe transactions accurately
• Contribute to achieving branding goals and enhancing customer satisfaction through service excellence

Job description

MO. MADAME OOZE PTE. LTD. in Singapore seeks a guest-focused operations associate to support daily operations of our hybrid hostel and cafe, ensuring smooth check-ins, coordinating OTA bookings, and delivering quality F&B service. You will help manage inventory and handle billing and cashiering, contributing to branding and customer satisfaction through service excellence.

The role offers a hybrid work arrangement at our Singapore location, with opportunities to grow within the hospitality team.