Overnight Front Desk & Night Audit Specialist

MO. MADAME OOZE PTE. LTD.; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

Madame Ooze is a Hospitality/F&B hostel located at 259 South Bridge Road, Singapore. The night shift role oversees front desk operations, customer service, and nightly audits to ensure smooth overnight service and accurate records.

Candidates should be able to work from 10 pm to 8 am, with short rest periods, and bring a customer‑oriented, proactive approach to guest interactions in a fast paced environment. Mid-career transitions are welcomed for this role.

Qualifications

• Ability to work night shifts from 10 pm to 8 am.
• Experience delivering frontline guest service is beneficial.
• Strong communication with diverse guests and teams.

Responsibilities

• Greet and welcome visitors at the front desk to create a positive first impression.
• Respond promptly to customer queries and complaints to ensure satisfaction.
• Perform cashiering duties and manage financial transactions.
• Oversee reception and cafe operations to ensure efficient service delivery.
• Conduct night audits to verify accuracy and compliance.
• Manage social media platforms and customer correspondence to maintain engagement.
• Execute additional reception duties as assigned.

Skills

Night shift readiness

Customer service

Communication skills

Multitasking

Job description

Madame Ooze is a Hospitality/F&B hostel located at 259 South Bridge Road, Singapore. The night shift role oversees front desk operations, customer service, and nightly audits to ensure smooth overnight service and accurate records.

Candidates should be able to work from 10 pm to 8 am, with short rest periods, and bring a customer‑oriented, proactive approach to guest interactions in a fast paced environment. Mid-career transitions are welcomed for this role.