Hybrid Admin & Records Specialist

BGC Group Pte Ltd; Singapore; Hybrid; SGD 18,000 - 31,000; Full time

Job summary

BGC Group Pte Ltd is seeking a detail-oriented Records Administrator to support data and records management across facilities and workflow processes. The role involves creating and updating records, maintaining accuracy, and ensuring timely processing of transactions.

You will assist schools and officers with workflow stages, monitor cases, and coordinate with stakeholders to clear outstanding records and backlogs while maintaining clear progress updates.

Qualifications

• Minimum GCE 'O' Level qualification or equivalent.
• Diploma holders will be favourably considered.
• Good IT literacy and proficiency in Microsoft Office applications.
• Comfortable navigating web-based systems and applications.
• Strong attention to detail with a high level of data accuracy.
• Good communication and stakeholder management skills.
• Ability to work independently with minimal supervision.
• Quick learner with the ability to understand business processes and system workflows.
• Prior experience in administrative support, data entry, records management, or workflow processing will be advantageous.

Responsibilities

• Create, update, and maintain records accurately and promptly.
• Ensure data and transaction records are complete, accurate, and updated in a timely manner.
• Support the processing and maintenance of facilities management records.
• Assist with clearing outstanding and backlogged records and transactions.
• Assist schools and officers in creating, updating, and progressing records through the required workflow stages.
• Support schools and officers in moving records and transactions to the appropriate workflow states.
• Monitor assigned cases and follow up with stakeholders to facilitate timely completion.
• Identify workflow bottlenecks and transactions that are unable to proceed due to staff movement or absence of designated action parties.
• Reroute transactions to the appropriate personnel to ensure smooth processing.
• Provide administrative support to schools.
• Assist users with related processes and administrative requirements.
• Coordinate with relevant stakeholders to follow up on outstanding records and transactions.
• Provide periodic progress updates on completed, ongoing, and outstanding tasks.

Skills

IT literacy

MS Office proficiency

Attention to detail

Communication skills

Stakeholder management

Independent working

Quick learner

Administrative experience

Education

GCE O-Level

Diploma

Job description

BGC Group Pte Ltd is seeking a detail-oriented Records Administrator to support data and records management across facilities and workflow processes. The role involves creating and updating records, maintaining accuracy, and ensuring timely processing of transactions.

You will assist schools and officers with workflow stages, monitor cases, and coordinate with stakeholders to clear outstanding records and backlogs while maintaining clear progress updates.