Human Resource (Visa Specialist)

SALT TALENT SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SALT Talent is seeking an APAC Visa Ops Specialist in Singapore for a 12-month contract with a social media client. You will manage immigration cases end-to-end and collaborate with external vendors to ensure timely delivery.

Responsibilities include maintaining process documentation, supporting automation efforts, and ensuring compliance with APAC regulations. This role requires accuracy, discretion with confidential data, and the ability to adapt to changing priorities.

Qualifications

• Experience managing immigration or HR operations.
• Advanced Excel skills (VLOOKUP, PivotTables) and large datasets.
• Ability to handle confidential information professionally.

Responsibilities

• Case management of APAC immigration cases end-to-end.
• Collaborate with external immigration vendors for progress and escalation.
• Create and maintain process docs, training materials, and knowledge resources.
• Support automation and efficiency initiatives to enhance workflows.
• Maintain accurate case records and perform data entry.
• Track metrics and assist in reporting and compliance.

Skills

Attention to detail

Data analysis

Confidential information handling

Tools

Microsoft Excel

VLOOKUP

PivotTables

Job description

SALT Talent is looking for a APAC Visa Ops Specialist in Singapore for a social media client for 12 months contract role.

Responsibilities:

• Case Management: Manage high volumes of APAC immigration cases end-to-end, ensuring speed, accuracy, compliance, and a high-quality stakeholder experience.
• Vendor Management: Collaborate with external immigration vendors to monitor case progress, ensure timely delivery, and escalation issues when necessary.
• Knowledge Management: Create and maintain process documentation, training materials, and knowledge resources to support consistent operations.
• Contribute to automation and efficiency initiatives that enhance the employee experience.
• Compliance & Adaptability: Stay current on APAC immigration regulations and policy changes; demonstrate agility, reliability, and a growth mindset as you adapt to evolving priorities, tools, and workflows.
• Maintain accurate case records, perform data entry and system updates, and manage file organization with precision.
• Track key metrics and immigration data, support regular reporting, and identify opportunities to improve performance and compliance.

Requirements:

• Relevant experience in managing and navigating various immigration programs or similar HR operations.
• Strong proficiency in Microsoft Excel, including VLOOKUP, PivotTables, and managing large datasets.
• High level of accuracy and attention to detail, even when working under pressure.
• Able to handle confidential information in a mature and professional manner.

CEI No: R26163107 / EA No: 07C3147