Administrative Executive (Visa Services)

Search Personnel Pte Ltd; Singapore; On-site; SGD 36,000 - 43,000; Full time

Benefits offered by this job

14 Days Annual Leave

Off-in-lieu for Saturdays Worked

Job summary

Search Personnel Pte Ltd invites applications for an Administrative Executive (Visa Services) based in Tanjong Pagar. You will manage visa applications and provide end-to-end client support for US, Canada and Singapore visa matters.

Working days are Monday to Friday with alternate Saturday, hours 9.00 AM–6.00 PM. Salary up to SGD 3,500 basic plus quarterly incentive and performance bonus; 14 days annual leave with off-in-lieu for Saturdays worked. This is a permanent position.

Qualifications

• 1-3 years of experience in immigration, visa processing, client servicing or administrative support.
• Knowledge of US, Canada or Singapore visa processes is advantageous.
• Strong organisation, follow-up and customer service skills.

Responsibilities

• Manage US, Canada and Singapore visa applications from documentation to submission.
• Advise clients on visa requirements, timelines and supporting documents.
• Review documents for accuracy and completeness.

Tools

Microsoft Office

CRM systems

Job description

• Position: Administrative Executive (Visa Services)

• Location: Tanjong Pagar

• Working Days: Monday to Friday, Alternate Saturday

• Working Hours: 9.00AM to 6.00PM, Saturday: 9.00AM to 1.00PM

• Salary: Up to $3,500 Basic + Quarterly Incentive + Performance Bonus

• Benefits: 14 Days Annual Leave + Off-in-lieu for Saturdays Worked

• Duration: Permanent

Why Join?

• Our client is an established immigration services company seeking a Visa Consultant to manage visa applications and provide end-to-end client support for US, Canada and Singapore visa matters.

Responsibilities:

• Manage US, Canada and Singapore visa applications from documentation to submission.

• Advise clients on visa requirements, eligibility, timelines and supporting documents.

• Review documents for accuracy and completeness.

• Coordinate appointments with embassies, consulates and visa centres.

• Liaise with internal teams and external service providers.

• Monitor application progress and provide timely client updates.

• Handle enquiries and escalated complex cases when required.

• Maintain accurate records in the case management system.

Requirements:

• 1-3 years of experience in immigration, visa processing, client servicing or administrative support.

• Knowledge of US, Canada or Singapore visa processes is advantageous.

• Strong organisation, follow-up and customer service skills.

• Able to manage multiple cases independently.

• Proficient in Microsoft Office; CRM or case management experience is advantageous.

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.