Work Visa Services Specialist - Employee Mobility Services - APAC Corporate Functions Singapore[...]

ByteDance; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology company in Singapore is seeking a Work Visa Services Specialist for their Employee Mobility Services team. This role involves managing end-to-end immigration processes and work permits across APAC while partnering with external vendors to maintain service excellence. Applicants should have proven experience in global mobility processes, strong organizational and communication skills, and the ability to work effectively in a dynamic environment. This position offers a chance to work on diverse immigration challenges and contribute to policy development.

Qualifications

• Proven experience managing end-to-end global mobility or immigration processes.
• Ability to work effectively in a fast-paced, dynamic environment while managing multiple priorities.
• Strong organisational skills with excellent attention to detail.
• Excellent communication skills, with the ability to explain complex concepts clearly.
• Strong interpersonal skills, with the ability to collaborate effectively with stakeholders.

Responsibilities

• Manage end-to-end immigration processes for international relocations and local hires.
• Process work permits and oversee immigration cases across APAC.
• Partner with immigration vendors to ensure high service standards.
• Troubleshoot complex cases and develop immigration plans.
• Audit immigration files for compliance with regulations and policies.

Skills

Global mobility management

Organizational skills

Communication skills

Problem solving

Interpersonal skills

Job description

Work Visa Services Specialist - Employee Mobility Services - APAC

Location: Corporate Functions

Team: Corporate Functions

Employment Type: Regular

Job Code: A143781

Responsibilities

• Manage end-to-end immigration processes for both international relocations and local hires.
• Process work permits and oversee immigration cases across APAC, ensuring timely and accurate delivery.
• Partner with external immigration vendors to maintain high service standards, with a focus on professionalism and empathy.
• Troubleshoot complex cases and develop immigration plans, including pre-assessments, documentation and policy alignment.
• Audit immigration files to ensure compliance with local regulations and internal policies.
• Support the development and continuous improvement of immigration policies and procedures.
• Analyse immigration data and reports to provide insights, recommendations and risk assessments to stakeholders, while collaborating cross-functionally to optimise processes.

Qualifications

Minimum Qualifications

• Proven experience managing end-to-end global mobility or immigration processes.
• Ability to work effectively in a fast-paced, dynamic environment while managing multiple priorities.
• Strong organisational skills with excellent attention to detail.
• Excellent communication skills, with the ability to explain complex concepts clearly to non-specialist audiences.
• Strong interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external vendors.

Preferred Qualifications

• Good understanding of APAC immigration laws and regulations.
• Strategic and creative thinker, with the ability to navigate complex scenarios.
• Proactive problem solver, with a track record of improving processes and delivering solutions in ambiguous environments.