HR Operations Specialist - 1-Year Contract

Recruit Express Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking an HR Operations professional on a 1-year contract. You will serve as the primary contact for HR Operations inquiries, manage SLAs, and collaborate with Centres of Excellence and HR Business Partners.

The role covers compliance, governance, compensation administration, data processing, and process improvement, with responsibilities including employment pass renewals, surveys, and reporting. Working hours are 9am to 6pm at Raffles Place.

Responsibilities

• Serve as the primary contact for internal and external enquiries directed to the HR Operations team.
• Act as a subject matter expert on assigned HR Operations processes and services.
• Monitor and respond to requests received through HR shared mailboxes, case management systems, self-service portals, and other communication channels.
• Ensure timely resolution of employee and stakeholder queries while adhering to established Service Level Agreements (SLAs).
• Coordinate Employment Pass renewals, documentation, timelines, and liaise with stakeholders to ensure timely completion.
• Maintain HR Operations dashboards, reports, trackers, and service metrics.
• Support leave coverage arrangements and department reporting requirements.

Job description

Recruit Express Pte Ltd in Singapore is seeking an HR Operations professional on a 1-year contract. You will serve as the primary contact for HR Operations inquiries, manage SLAs, and collaborate with Centres of Excellence and HR Business Partners.

The role covers compliance, governance, compensation administration, data processing, and process improvement, with responsibilities including employment pass renewals, surveys, and reporting. Working hours are 9am to 6pm at Raffles Place.