HR Officer

Marina Bay Sands; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A luxury integrated resort in Singapore is looking for a dedicated HR Operations Assistant to manage HR inquiries and maintain employee personal data records. The ideal candidate should have a diploma and at least one year of relevant experience, alongside strong interpersonal and communication skills. In this dynamic role, you'll assist team members with HR questions, administer essential services, and uphold confidentiality while working in a fast-paced environment.

Qualifications

• Minimum diploma qualification with at least 1-year relevant experience in HR operations.
• Strong interpersonal skills and customer service focus.
• Ability to work independently, organized, and meticulous.

Responsibilities

• Manage the HROne Counter and assist team members with HR questions.
• Maintain employee personal data records in the HR systems.
• Administer HR related services and facilitate issuance of Nametags.

Skills

Customer service focus

Interpersonal skills

Good communication skills

Organized

Dynamic

Meticulous

Education

Diploma qualification

Job description

JOB SCOPE

• Manage the HROne Counter and respond to team members on HR questions received through inbound calls, emails or in person, research questions and follow-up with the requestor as appropriate
• Use procedures, policy manuals and reference materials to assist in answering employee/manager inquiries and resolving issues
• Assist team members with Employee Self Service and Manager Self Service applications
• Escalate team members’ inquiries to HR Subject Matter Experts when specific, in-depth functional knowledge is required
• Maintain employee personal data records in the HR systems
• Administer HR related services including preparation of employment certification letters, scanning and digital filing of documents
• Facilitate issuance of Nametags to new hires during orientation and ad-hoc request
• Liaise with vendor and department administrators on Nametag related requests
• Manage the myHRLearning mailbox
• Maintain confidentiality and privacy of any personal or sensitive data
• Stay informed and updated about related policy changes and incorporate any changes in process as applicable
• Participate in special projects or any other ad-hoc duties as assigned.

JOB REQUIREMENTS

• Minimum Diploma qualification, with at least 1-year relevant experience in HR operations
• Customer service focus and strong interpersonal skills
• Independent, organized and meticulous
• Good communication skills
• Dynamic and able to work in a fast-paced environment