HR Generalist/ HRBP

BIPO; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

BIPO is seeking an HR Operations professional to own the end-to-end employee lifecycle for Singapore and assist global entities. You will manage onboarding, offboarding, payroll inputs, and HRMS data with accuracy, meeting strict deadlines and compliance requirements.

You will act as a first point of contact for policies and entitlements, support government claims and funding submissions, and drive process improvements across HR workflows in a fast-paced environment.

Qualifications

• Three to five years HR generalist or HR operations experience.
• Working knowledge of Singapore Employment Act, CPF and MOM work pass framework.
• Hands-on HRMS experience and data accuracy discipline.

Responsibilities

• Own end-to-end HR operations for Singapore and support Rest of World entities.
• Manage work pass matters end to end — EP applications, renewals and MOM liaison.
• Support monthly payroll preparation and ensure lifecycle changes are reflected on time.
• Administer office facilities and HR records for audit and compliance.
• Contribute to process improvements in HR workflows and systems.

Skills

HR generalist experience

HR operations

Singapore employment law

HRMS experience

data integrity

deadline management

English communication

Education

Diploma or degree in HR/Business Admin

Job description

BIPO's HR function supports Singapore and eighteen countries across the Rest of World. This role owns HR operations end to end for Singapore and supports the Rest of World entities — the full employee lifecycle, day-to-day employee support, HR administration including government claims and grant submissions, and office administration.

It is a hands-on ownership role rather than a support one. The work carries deadlines that cannot slip: payroll cut-offs, work pass expiries and statutory claim windows. You will be trusted to run this layer of HR reliably and to raise issues early, with guidance from the HR Lead rather than daily supervision.

Key responsibilities

Employee lifecycle — onboarding to offboarding

• Collect and verify new joiner details and maintain accurate records in the HRMS
• Prepare and issue employment agreements, letters and related documentation
• Manage work pass matters end to end — Employment Pass applications, renewals, cancellations and liaison with MOM
• Run onboarding: pre-boarding preparation, day one, introductions and orientation
• Administer employee insurance — enrolment, changes, claims and renewals support
• Manage offboarding: resignation processing, exit documentation, clearance and exit interviews
• Support Rest of World entities with onboarding their employees into the HRMS
• Support monthly payroll preparation and ensure lifecycle changes are reflected accurately and on time

Employee support and day-to-day queries

• Act as first point of contact for employee questions on policies, benefits, leave and entitlements
• Maintain the HRMS — data integrity, leave records, reporting lines and system updates
• Support employee relations matters, escalating to the HR Lead where appropriate
• Respond to internal and external audit queries with accurate supporting documentation
• Coordinate employee engagement activities with the Employee Engagement Committee
• Administer employee recognition items such as birthday vouchers and long-service gifts
• Coordinate consultants engaged by the business — introductions to employees and invoicing

HR administration and government schemes

• Prepare and submit government-paid leave claims — maternity, paternity, shared parental and childcare — within statutory deadlines
• Manage grant and funding submissions, including training funding and other employer schemes
• Administer internship programmes and institution partnerships
• Maintain complete and accurate HR records for audit and statutory compliance

Office administration

• Manage office facilities — pantry, supplies, equipment, repairs and maintenance
• Liaise with building management on access, carpark and premises matters
• Process ERP submissions and coordinate with vendors
• Support visiting overseas colleagues and guests — invitation letters, travel documentation and accommodation

Projects and process improvement

• Contribute to automating probation, confirmation and appraisal workflows in the HRMS
• Support the rollout of our processes and systems to overseas entities, including training local teams
• Identify government funding and grant schemes the company can use, and run the submissions

What we are looking for

• Diploma or degree in Human Resources, Business Administration or a related discipline
• Three to five years of HR generalist or HR operations experience
• Working knowledge of Singapore employment legislation — Employment Act, CPF and the MOM work pass framework
• Hands-on HRMS experience, with the discipline to keep data accurate at volume
• Proven ability to manage fixed, non-negotiable deadlines without prompting
• High emotional intelligence. You read people and situations well, handle sensitive matters with care, and hold confidences without exception. Much of HR is judgement, not process.
• Curiosity. You ask why a process exists before accepting it, and you come with a better suggestion rather than a complaint.
• Ambition, with patience. You want to build an HR career, and you understand that credibility is earned by running the foundations excellently first.
• Clear written and spoken English, with the confidence to communicate across countries and cultures
• Self-directed — able to take ownership of a scope and run it, rather than wait for instruction