HR Business Process Management Support (IT | SAP HCM ERP)

OPUS IT Services Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Part time

Benefits offered by this job

Performance Bonus: 1 month (depends on

Client-rated performance

Job summary

OPUS IT Services Pte Ltd is seeking a HRIS/ERP specialist for a 1 year contract in Singapore. The role involves coordinating Change Requests, validating SAP HCM ERP configurations, and supporting payroll interfaces and HR processes.

The candidate should have 3 years IT experience with at least 1 year in SAP ERP or HCM SaaS, strong planning/communication skills, and be available for an on-site role at Depot Road. A performance bonus may be offered based on client measures.

Qualifications

• A Diploma or Degree in CS/IS/Engineering or equivalent is required.
• At least 3 years IT experience; 1 year SAP ERP or HCM SaaS preferred.
• Knowledge of SAP HCM ERP and related HR processes is essential.

Responsibilities

• Monitor and coordinate Change Requests from requirements gathering through implementation with stakeholders and vendors.
• Review business and system requirements, workflows, and interfaces for governance alignment.
• Support test planning/execution including UAT, integration, regression, and training.
• Coordinate CR approval processes and prepare documentation as needed.
• Monitor Service Requests and System Incidents handled by the e-HR maintenance vendor for timely resolution.
• Support risk, issue and change management with PM and Operations PM.
• Collaborate with HR systems teams on enhancements, fixes, and maintenance tasks.
• Perform data verification, profiling, extraction and rectification when required.
• Provide analysis on operational/data issues and prepare reports and briefing materials.
• Support payroll and allowances processes including interface processing and payments.

Skills

Planning & coordination

Written & verbal communication

Team player

Proactive mindset

Education

Diploma/Degree in Computer Science, Information Systems, Science, Engineering or equivalent

Tools

SAP HCM ERP

Microsoft Office

Microsoft Project

BPMN tool

Job description

Employment type: 1 year contract (Yearly renewal)
Workplace location: Depot Road
Nationality: Singaporean ONLY
Working Hours: Mondays to Fridays (0830hrs to 1800hrs)
Performance Bonus: 1 month, depending on the Performance Measurement that is rated by client

Key Responsibilities

• Monitor and coordinate Change Requests (CRs) from requirements gathering through implementation, working with stakeholders and vendors to resolve issues and ensure timely progress.
• Review business and system requirements, impacted objects, workflows, interfaces and proposed vendor solutions to ensure they are appropriate, scalable and aligned with governance standards.
• Support test planning and execution, including UAT, integration, regression and COE testing, and facilitate HR system training for users.
• Coordinate the CR approval process, including obtaining necessary endorsements, responding to queries and preparing approval documentation where required.
• Monitor and follow up on Service Requests and System Incidents handled by the e-HR maintenance vendor, ensuring timely and complete resolution.
• Support risk, issue and change management, including tracking, mitigation and escalation to the Project Manager and Operations Manager.
• Work with HR systems maintenance teams and relevant stakeholders on system enhancements, fixes and operational activities.
• Perform data verification, profiling, extraction and rectification activities where required.
• Provide analysis and consultation on operational issues, data issues, audit requests and system migration activities, including preparation of reports and briefing materials.
• Support payroll and allowances processes, including payroll interface processing, service scheme payments, contract gratuity, pension-related payments, retention bonuses and payment adjustments.

Required Competencies

1. Good knowledge of information technology, especially in the areas of SAP HCM ERP.
2. Good planning and coordination skills.
3. Strong writing, verbal communication and presentation skills.
4. Good team player, responsible and conscientious.
5. Resourceful, independent, responsive and pro-active.
6. Proficiency in Office productivities suites such as Microsoft Office and Microsoft Project.
7. Proficiency in Business Process Model and Notation (BPMN) tool is advantageous.
8. Good understanding of data design in SAP HCM or HCM SaaS is preferred.
9. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.
10. Good understanding of business process management is advantageous.

Qualifications

a. At least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Working Experience

1. At least 3 years of working experience in IT; of which at least 1 year of working experience in SAP ERP or HCM SaaS.
2. Experience in SAP HCM ERP is preferred.