HR Advisor (Singapore): People, Policies & Change

ICAP; Singapore; Hybrid; SGD 65,000 - 90,000; Full time

Job summary

TP ICAP Singapore is seeking an HR Advisor to deliver practical HR guidance, support the employee lifecycle, and navigate performance matters and changes in a fast-paced, regulated environment.

You will partner with APAC HR and Singapore leaders to ensure compliant policies, effective onboarding, and timely case handling while maintaining high service standards across the regional network.

Qualifications

• Practical HR advisory or generalist experience in Singapore, supporting managers and employees across a broad range of employee lifecycle matters.
• Sound working knowledge of Singapore employment legislation and employment practices, with the judgement to recognise risk and act appropriately.
• Ability to interpret and apply policies consistently while considering the facts, business context, employee experience and legal or regulatory risk.
• Strong written communication and documentation skills, including the preparation of clear, accurate and appropriately toned employee correspondence.
• High attention to detail, strong organisation and the ability to manage multiple priorities, deadlines and confidential matters.
• Confidence working with managers and employees across all levels, with a calm, pragmatic, service-oriented and collaborative approach.
• Comfort working across a regional matrix and coordinating with specialist HR teams and stakeholders in different locations.
• Ability to handle sensitive and confidential matters with discretion, professionalism and sound judgement.

Responsibilities

• Act as a trusted first point of contact for employees on HR policies, employment terms, workplace practices and general people matters, escalating higher-risk or complex issues appropriately.
• Provide timely, practical guidance to people Managers on performance management, probation, conduct, attendance, grievances, flexible working, leave, wellbeing and workplace concerns.
• Coordinate key employee lifecycle activities with HR Operations, including onboarding, employment contracts, transfers, promotions, leave arrangements, Long Service Awards and exits, ensuring information is accurate and completed on time.
• Support the delivery of organisational change and restructuring initiatives, including employee consultation processes, documentation, communications and implementation activities.
• Partner with Talent Acquisition and hiring managers to support local recruitment activity, candidate experience, pre-employment requirements and effective onboarding.
• Work with the Reward, Benefits and Payroll teams to resolve employee queries and support the accurate implementation of compensation, benefits and payroll-related changes.
• Identify recurring employee or manager themes and recommend improvements to guidance, manager tools, communications, processes and service delivery.
• Support engagement, inclusion, wellbeing, learning and talent initiatives in Singapore and across APAC, helping to ensure effective local implementation.
• Use HR data and case insights to identify key themes, risks and required actions to the HR Business Partners, while contributing to regular reporting and governance routines.
• Build effective relationships across the Singapore business and APAC HR team, providing reliable follow-through and a consistent employee experience.
• Provide support for work pass applications, renewals, amendments, and cancellations when required.

Skills

HR Advisory

Generalist Experience

Stakeholder Management

Policy Interpretation

Communication Skills

Attention to Detail

Education

HR Degree

Business Degree

Psychology Degree

Tools

Workday

Case Management

Workforce Data

Job description

TP ICAP Singapore is seeking an HR Advisor to deliver practical HR guidance, support the employee lifecycle, and navigate performance matters and changes in a fast-paced, regulated environment.

You will partner with APAC HR and Singapore leaders to ensure compliant policies, effective onboarding, and timely case handling while maintaining high service standards across the regional network.