Housekeeping Supervisor – Luxury Resort, 5-Day Week

SENTOSA BEACH RESORT PTE LTD; Singapore; Vor Ort; SGD 39.000 - 56.000; Vollzeit

Benefits dieser Stelle

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount within Shang

Duty Meals and shuttle bus provided

Zusammenfassung

Shangri-La Rasa Sentosa, Singapore is seeking a Housekeeping Supervisor to lead daily guestrooms operations and maintain the highest cleanliness standards in a luxury resort environment.

You will supervise the housekeeping team, resolve maintenance issues, and ensure professional guest service while upholding Shangri-La’s renowned service standards. A proactive, guest-focused approach and strong communication are essential.

Qualifikationen

• Experience in guestrooms cleaning and supervision within a hotel or resort environment.
• Strong guest communication and engagement skills with international and domestic travelers.
• Knowledge of housekeeping operations specific to hotel or resort settings.

Aufgaben

• Oversee daily guestrooms housekeeping operations to ensure smooth and efficient workflow.
• Support the Assistant Housekeeper in maintaining high standards of room cleanliness and hygiene.
• Supervise and evaluate team performance to uphold quality assurance standards consistently.
• Identify and report maintenance issues promptly and coordinate timely resolution per established protocols.
• Engage professionally with guests to assist and enhance their experience when required.
• Apply detailed knowledge of hotel/resort guestrooms operations to optimize housekeeping processes.

Kenntnisse

Guest communication

Team supervision

Hospitality service

Jobbeschreibung

Shangri-La Rasa Sentosa, Singapore is seeking a Housekeeping Supervisor to lead daily guestrooms operations and maintain the highest cleanliness standards in a luxury resort environment.

You will supervise the housekeeping team, resolve maintenance issues, and ensure professional guest service while upholding Shangri-La’s renowned service standards. A proactive, guest-focused approach and strong communication are essential.