Housekeeping Team Lead: Guest Experience Champion

LUXURY ISLANDS PTE. LTD.; Singapore; On-site; SGD 33,000 - 52,000; Full time

Job summary

Luxury Islands Pte. Ltd. in Singapore is seeking a proactive Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms and public areas meet high hotel standards.

You will lead room attendants and public areas staff, inspect work quality, and supervise schedules to maintain a safe, clean, and welcoming environment. The role involves coaching and training team members, monitoring performance, coordinating with front office and other departments, and ensuring

Responsibilities

• Supervise and coordinate the daily work of housekeeping staff
• Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure cleanliness and standards are met
• Assign duties, prepare shift schedules, and arrange coverage for absences
• Train, coach, and motivate housekeeping team members
• Monitor staff performance and provide feedback, guidance, and corrective action when needed
• Ensure proper use of cleaning supplies, chemicals, and equipment
• Maintain stock levels of linens, amenities, and housekeeping supplies
• Respond to guest requests and complaints promptly and professionally
• Coordinate with front office, engineering, and other departments on room status and maintenance issues
• Ensure compliance with safety, sanitation, and hygiene procedures
• Assist with lost and found handling, deep cleaning projects, and room inventory control.

Job description

Luxury Islands Pte. Ltd. in Singapore is seeking a proactive Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms and public areas meet high hotel standards.

You will lead room attendants and public areas staff, inspect work quality, and supervise schedules to maintain a safe, clean, and welcoming environment. The role involves coaching and training team members, monitoring performance, coordinating with front office and other departments, and ensuring