Housekeeping Supervisor — Elevate Guest Experience

IHG Hotels & Resorts; Singapore; On-site; SGD 3,500 - 5,200; Full time

Benefits offered by this job

Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coverage

F&B discount at IHG Singapore Hotels (

Job summary

Holiday Inn Express Singapore Katong, part of IHG Hotels & Resorts, seeks a Housekeeping Supervisor to oversee room and public area attendants, ensuring top service quality and adherence to brand standards.

The role requires a Diploma or equivalent with 2 years in hotel housekeeping, strong English communication, and supervisory capabilities. You’ll manage shifts, coordinate with Front Office and Maintenance, and support training and performance improvements.

Qualifications

• Minimum Diploma or equivalent plus 2 years’ housekeeping experience in a hotel.
• Excellent communication in English; proficient in Microsoft Office.
• Strong supervisory and training abilities.

Responsibilities

• Supervise and inspect the work of room and public area attendants to ensure quality.
• Assist Superior/Executive Housekeeper with budget preparation and management.
• Maintain knowledge of housekeeping systems and conduct room inspections and allocations.
• Coordinate with Front Office and Maintenance for guest needs and defects.
• Provide shift handovers and conduct shift briefings to ensure operational readiness.

Skills

Communication

Microsoft Office

Organizational skills

Training abilities

Supervisory

Education

Diploma or equivalent

Job description

Holiday Inn Express Singapore Katong, part of IHG Hotels & Resorts, seeks a Housekeeping Supervisor to oversee room and public area attendants, ensuring top service quality and adherence to brand standards.

The role requires a Diploma or equivalent with 2 years in hotel housekeeping, strong English communication, and supervisory capabilities. You’ll manage shifts, coordinate with Front Office and Maintenance, and support training and performance improvements.