Hotel Service Associate

HOTEL JJH PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Employee benefits

Career development

Team environment

Job summary

Hotel JJH PTE. LTD. in Singapore is seeking a friendly Hotel Service Associate to greet guests, assist with check-in and check-out, and ensure a welcoming experience across our front desk and public areas.

Join our dynamic hospitality team and develop skills across hotel operations. You will respond to guest inquiries by phone, email, and in person, support housekeeping as needed, and contribute to a clean, comfortable environment year-round.

Qualifications

• Friendly, professional, and customer-focused.
• Willing to perform front desk and housekeeping duties.
• Good communication and interpersonal skills.
• Able to work shifts, including weekends and public holidays.

Responsibilities

• Welcome guests warmly and provide excellent customer service.
• Handle guest check-in and check-out efficiently.
• Manage reservations and respond to guest inquiries via phone, email, and in person.
• Perform housekeeping duties as required to maintain clean, comfortable, and welcoming guest rooms and public areas.
• Assist with other daily hotel operations to ensure smooth and efficient service.

Skills

Customer service

Communication

Team player

Flexibility

Job description

We're Hiring: Hotel Service Associate

Join our team and be the face of our hotel! If you enjoy providing excellent customer service and working in a dynamic hospitality environment, we'd love to hear from you.

Key Responsibilities

• Welcome guests warmly and provide excellent customer service.
• Handle guest check-in and check-out efficiently.
• Manage reservations and respond to guest inquiries via phone, email, and in person.
• Perform housekeeping duties as required to maintain clean, comfortable, and welcoming guest rooms and public areas.
• Assist with other daily hotel operations to ensure smooth and efficient service.

Requirements

• Friendly,professional, and customer-focused.
• Flexible and willing to perform both front desk and housekeeping duties.
• Previous experience in hotel front office, housekeeping, or customer service is an advantage but not essential.
• Good communication and interpersonal skills.
• Able to workshifts, including weekends and public holidays, when required.

Why Join Us?

• Competitive salary and employee benefits.
• Opportunity to develop skills across multiple hotel operations.
• Supportive and team-oriented working environment.