Hotel Operations Manager – Future Leaders Path

Paradox Singapore; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Paradox Singapore is seeking exceptional individuals to join its Future Leaders Programme—a 1-year, career-defining journey. As an Operations Manager, you will play a pivotal role in supporting the execution of hotel operations across F&B, Front Office and Security.

You will monitor on-ground performance, coordinate interdepartmental tasks, conduct operational checks, and assist in resolving guest issues. This hands-on leadership role aims to drive service excellence, operational discipline and

Qualifications

• Experience in hotel operations management across multiple departments.
• Proven ability to lead cross-functional teams and drive service excellence.
• Strong knowledge of F&B, Front Office, and security operations.

Responsibilities

• Oversee daily hotel operations across F&B, Front Office, and Security to ensure guest satisfaction.
• Support performance reviews, training, and talent development for key departments.
• Monitor SOPs, safety standards, and exception handling to maintain service quality.
• Coordinate interdepartmental tasks and resolve guest issues with urgency.
• Prepare operational reports and ensure accurate payroll attendance and leave records.

Skills

Operations management

People leadership

F&B operations

Front Office

Safety and compliance

Job description

Paradox Singapore is seeking exceptional individuals to join its Future Leaders Programme—a 1-year, career-defining journey. As an Operations Manager, you will play a pivotal role in supporting the execution of hotel operations across F&B, Front Office and Security.

You will monitor on-ground performance, coordinate interdepartmental tasks, conduct operational checks, and assist in resolving guest issues. This hands-on leadership role aims to drive service excellence, operational discipline and