Hotel Manager

Far East Hospitality; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Far East Hospitality is seeking an experienced Hotel Manager in Singapore to lead operations across Front Office, Housekeeping, F&B, Security and Engineering, driving guest satisfaction and financial performance.

You will develop short- and long-term strategies with the Executive Committee, manage budgets, forecast occupancy and ARR, and mentor department heads to build a high-performing team committed to service excellence. Strong leadership and communication are essential.

Qualifications

• Degree or Diploma in Hospitality Management or equivalent.
• Minimum 8-10 years of hotel operations experience with managerial responsibilities.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee Front Office, Housekeeping, F&B, Security and Engineering to ensure efficient operations.
• Collaborate with Executive Committee to develop budgets, forecasts and long-term strategies.
• Provide recommendations on process improvements and hotel strategies.
• Monitor guest trends and adapt services to meet changing expectations.
• Implement yield management to maximise ARR and occupancy.
• Coordinate with HR for manpower, recruitment and performance reviews.
• Represent Area General Manager in their absence.

Skills

Leadership

Strategic planning

Communication

Problem solving

Guest experience

Operational management

Education

Degree or Diploma in Hospitality Management

Job description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

Responsibilities

• Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
• Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Ensure that F&B section meets desired sales and services standards.
• Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.
• Act as a representative of the Area General Manager in their absence.
• Perform any other duties assigned by the Area General Manager professionally and diligently.

Requirements

• Degree/Diploma in Hospitality Management or equivalent
• Minimum 8-10 years of hotel operations experience, with managerial responsibility
• Strong leadership and operational management skills across key hotel functions
• Good knowledge of service standards, guest experience, and daily hotel operations
• Strong communication and problem-solving skills.